KEDPLASMA - Houston Aldine

3.6
247 reviews

About

Blood Bank
At KEDPLASMA Houston Aldine, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA - Houston Aldine
5202 Aldine Mail Route Road, Houston, TX
77039, United States

Hours

Reviews

3.6
247 reviews
5 stars
139
4 stars
23
3 stars
7
2 stars
9
1 star
69

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

While some customers praised the staff for being friendly and professional, others reported rude and unprofessional behavior from certain employees.

Cleanliness

Many reviews highlighted the cleanliness of the facility, with several customers noting it as a positive aspect of their experience.

Wait Times

Numerous customers expressed frustration with long wait times, often citing understaffing as a contributing factor.

Customer Service

There were mixed reviews regarding customer service, with some donors feeling respected and valued, while others reported feeling unwelcome or discriminated against.

Management Issues

Several reviews pointed to management problems, including poor communication and a lack of support for staff, which negatively impacted the donor experience.
  • SP
    Selenaa Perez
    Nov 14, 2025
    5.0
    My first time as a donor and it was pretty smooth and the lady who helped me I can't remember her name but she was so welcoming and we shared the same experiences in our life losing a brother . . It's like me and her clicked and we both Geminis 🥰 The overall rating is a 5 because it's professional, timely mannered and the staff was very nice and helpful.. definitely recommended to my friends and family ..
  • MF
    Marique Flores
    Nov 4, 2025
    5.0
    In all plasma centers I have been to, this is the only one that is overall satisfactory. The staff treat you with respect, and not treat you like a stranger. They actually make aye contact and will engage with clients. They don’t make you feel like bottom of the barrel because you have to donate to pay some bills. Also, they are well trained.
  • ZG
    Zugo gul
    Oct 29, 2025
    1.0
    I came to this center today to donate blood. They told me they only serve English speakers and turned me away. It's sad that the staff didn't know I was from the United States.
  • AM
    Alexis Southern Hospitality _ Mason
    Oct 29, 2025
    5.0
    If you thinking about donating , I encourage you to do so at Kedplasma amazing plasma donation center. I have donated at about 3 plasma donation centers over the course of 10 years and and some of them being well-known plasma donations centers, however the care, experienced phlebotomist and the compassion , along with the compensation , was not there. Until I met Ms. Fe better known as Ms. Davis, Mr. Ruben, Ms. Michelle, Ms. deja, Mr. Jose and new faces like Ms. Karen. Now I have been donating at Kedplasma for years. I am treated with respect, kindness, professionalism and plenty of laughs. It's always a good time when I'm donating at this plasma donation center. Ms. Fe is the reason why I enjoy each donation of saving a life and a life saving experience. Now let's talk about speed first donation staff will tell you about approximately 4 hours, but put let me put you in on the little secret. They're pretty good, so it be anywhere between two and a half three hours. Second donation and return donors you can expect anywhere from 45 minutes to 2 hours tops with all factors considered. Now let's talk about if there's ever a complaint you may have, like I said I have been donating at Kedplasma for years. Mr. Ruben along with Ms. Michelle are active listeners to every donor concern and/or complaint. You will be treated with care, respect, compassion and the honor of saving a life and if you don't feel this way about donating plasma then what are you waiting for? Oh, I'm sorry for the edit, I just thought maybe you would want to know everything.
  • GF
    Gerardo Franco
    Oct 7, 2025
    5.0
    I love coming here I've been coming here for about 3 years its clean friendly especially Ms.Fee makes you feel welcomed does a great job keeps things running smoothly

Frequently Asked Questions About KEDPLASMA - Houston Aldine

Are you open during the COVID 19 lockdown?

Yes, we are open! All 51 BPL Plasma centers are open and accepting much needed life-saving plasma! Visit your nearest BPL Plasma location today bplplasma.com/find-a-center

What are the operating hours of KEDPLASMA - Houston Aldine?

KEDPLASMA - Houston Aldine is open Monday to Friday from 7:00 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and closed on Sundays and certain holidays.