H-E-B Pharmacy

4.4
71 reviews

About

PharmaciesH-E-B Pharmacy
H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 5225 A Buffalo Speedway in Houston, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

H-E-B Pharmacy
5225 A Buffalo Speedway, Houston, TX
77005, United States

Hours

Reviews

4.4
71 reviews
5 stars
54
4 stars
7
3 stars
0
2 stars
4
1 star
6
  • JP
    Josh Ponce
    Dec 26, 2025
    1.0
    Service is garbage and they have let two prescriptions expire two months in a row without any calls or notifications. Get your Rx filled somewhere else
  • LH
    Lily Hendricks
    Dec 5, 2025
    5.0
    I’ve came to get my vaccines a couple of times and all the workers here are so nice. I’ve looked up reviews for all H-E-B pharmacy and this one speaks for itself.
  • AN
    Aimee Namakarn
    Oct 15, 2025
    2.0
    I am writing to provide feedback regarding a concerning experience I had with the pharmacy service on Oct. 15, 2025 around 11am. I called to confirm a refill for my inhaler, as I was experiencing difficulty breathing and needed the medication urgently for relief. Unfortunately, the employee who answered the phone was immediately dismissive and appeared determined to rush me off the line. When I inquired about the refill status, I was told the pharmacy had not received anything from my doctor. I explained that my doctor had confirmed sending the prescription several hours prior. While I was still trying to clarify this critical issue, the employee stated, "I have 8 people waiting on the other line," which made me feel that my urgent medical need was a low priority. My simple request was for her to please take a moment to reach out to my doctor's office for clarification, given my difficulty breathing. This request was declined. I understand that pharmacies can be understaffed and busy, but the lack of empathy and the refusal to assist a customer in an urgent situation is unacceptable. Customer service, especially in a health care setting, requires patience and a commitment to helping patients, not rushing them. As a result of this interaction, I will be moving all my prescriptions to a different pharmacy. I hope this feedback can be used to improve staff training and ensure that every patient, especially those with immediate health concerns, is treated with the kindness and professional assistance they deserve. Thank you for your time.
  • RG
    Rudy Guerra
    Aug 25, 2025
    5.0
    I have been with HEB Pharmacy Buffalo-Speedway since they opened many years ago. I have never experienced a better staff and service. The manager, Noble, is amazing, Rhea is fantastic; everyone there clearly cares about their customers. They listen to their customers' concerns and go the extra mile whenever possible. Whether it questions about medications, stock, traveling situations, etc., the staff will work with you as best they can to make things work out.
  • FB
    Fly high Butterfly
    Oct 9, 2023
    2.0
    My curbside order was missing various items but they never reached out to me to say “out of stock” or substitute item. When I got home, I noticed the main ingredients were missing. Called the store and the guy said “oh yeah! Sorry about that. I’ll just reimburse you” Now I have to drive the 20 minutes back to get the items that are sitting on the shelves (still in stock) that the person just didn’t feel like putting in my cart.

Frequently Asked Questions About H-E-B Pharmacy

Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?

Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions

Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?

COVID-19 and flu vaccines are available on both a walk-in or appointment basis