H-E-B Pharmacy was ranked #1 in customer satisfaction for supermarket pharmacies by J.D. Power for the 3rd year in a row in 2023. At your nearby H-E-B Pharmacy located at 1701 West Alabama St in Houston, the health and safety of Texans is our top priority. As a trusted source for all routine childhood and adult immunizations, H-E-B Pharmacy is also a provider for COVID 19 vaccine. H-E-B is proud to continue our long-term tradition of taking care of Texans.
I recently transferred to this pharmacy after my preferred one closed. The only thing I can say is that this pharmacy does not even deserve one star.
My experience has been consistently disappointing:
* I have been waiting for weeks for prescriptions to be filled.
* I repeatedly receive notices that items are out of stock and delayed, only to be told later they are in stock, and then told they are out of stock again.
* Do not plan on picking up all of your prescriptions at one time. You will likely need to make multiple trips to have your prescriptions filled at this location.
I have now been waiting nearly a month for my prescriptions. Because of the delay, I have to schedule another out-of-pocket doctor's appointment just to have the prescription transferred to a reliable pharmacy.
This location may be adequate for one-time or non-essential prescriptions. However, if you are depending on a pharmacy to provide your regular refills and necessary prescriptions in a timely manner, this is not the pharmacy for you. The service is very disappointing.
DL
Diana Lira
Sep 27, 2025
5.0
It’s a very clean location. Smaller than a regular HEB but they still have the basics.
PS
Paul Stone
Sep 22, 2025
5.0
H-E-B pharmacy at Montrose Market consistently has the best Pharmaceutical customer service in the Montrose! They are always incredibly busy and they always find time to greet every customer with a warm smile. Good job and thank you so much for setting an example. Whether I'm calling you on the phone, walking up to the counter, or receiving a vaccination you guys are amazing.
Where can I find the latest H-E-B Pharmacy news regarding the COVID-19 Vaccine?
Please visit https://vaccine.heb.com/ to learn more about the vaccine, including current vaccine phases and answers to Frequently Asked Questions
Do H-E-B Pharmacies accept walk-ins for COVID-19 and flu vaccines?
COVID-19 and flu vaccines are available on both a walk-in or appointment basis
What are the operating hours of H-E-B Pharmacy in Houston, TX?
The pharmacy is open Monday through Friday from 8:00 AM to 8:00 PM, Saturday from 9:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM.
Where is H-E-B Pharmacy located?
It is located at 1701 West Alabama St, Houston, TX 77098, USA.
Does H-E-B Pharmacy offer COVID-19 vaccine information online?
Yes, you can find the latest COVID-19 vaccine information at https://vaccine.heb.com/.
Can I get a COVID-19 or flu vaccine at H-E-B Pharmacy without an appointment?
Yes, both COVID-19 and flu vaccines are available on a walk-in or appointment basis.
What payment options does H-E-B Pharmacy accept?
They accept American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does H-E-B Pharmacy provide delivery services?
Yes, delivery services are available for prescriptions and other pharmacy needs.
Is there in-store pickup available at H-E-B Pharmacy?
Yes, the pharmacy offers in-store pickup for your convenience.
Are there any nearby ATMs I can use when visiting H-E-B Pharmacy?
Yes, nearby ATMs include The Exchange Network and the ATM at H-E-B supermarket, which can help you access cash conveniently when you visit the pharmacy.
What nearby health and wellness services are available near H-E-B Pharmacy?
You can visit H-E-B Wellness Nutrition for nutritionist and health services, and RediClinic Montrose for urgent care medical needs.
What nearby transportation options are available around H-E-B Pharmacy?
Heb Montrose offers rental services nearby, which can be useful for transportation needs before or after your pharmacy visit.