H-E-B Pharmacy

Reviews

• MH

  Marc Hill

  Jan 17, 2026
  5.0
  I have used other pharmacies for years. A situation came up where I had to have some prescriptions filled here. I was reluctant because I had a pharmacy that I really liked. But, I was so pleasantly surprised at how quick, efficient and professional HEB pharmacy is. They are on top of things and the app makes it super easy to fill,pay and pick up your Rx's. 6 ⭐️⭐️⭐️⭐️⭐️⭐️
• SS

  steve32129

  Nov 8, 2025
  1.0
  Absolutely terrible pharmacy, the pharmacy manager jimmy is one of the most rudest and unprofessional pharmacist I have ever encountered. I take my business to cvs at voss where the pharmacist is super nice and helpful to my meds. Bye bye bad pharmacy.
• SO

  Sarah O

  Oct 18, 2025
  1.0
  Update: I made contact with the general manager of the entire store who handled it beautifully. Then on Tuesday, I got a call from Jimmy, the pharmacy manager, demanding I tell him what happened again- when I stated I had already talked with the general manager who resolved it he said "you don't need to talk to her you need to talk to me since I'm the manager of the pharmacy" after I told him an abbreviated version, he then dismissed my story and asked if I had any questions about my prescription. This was bizarre since the medication had been picked up 5 days ago and I spoke to a pharmacist at that time. When I pointed this out to him he got incredibly angry and rude and raised his voice at me while telling me "don't come back to my pharmacy with your attitude" and when I said I no longer wanted to have a conversation with him and would reach out to rachel he said "go ahead" in an aggressive tone. I don't understand why he called me and now I am even more scared to go back. That conversation was a total of 3 minutes- he clearly called me with the intention of telling me to not come back. Hoping GM resolves On Thursday Cesar got super agitated, raised his voice, and repeatedly interrupted and scolded me. What was my crime? Pre paying for my 7 prescriptions on my phone to speed up the process even though they all showed ready on the app. After I called Cesar out, he became incredible condescending- turning his back to me on the camera. Shannon, the pharmacist, was amazing and said the manager would call. As of today he has not and when I called to check I was told he would call me when he was back in office on Tuesday...5 days where Cesar gets to yell at women yay. I though managers got paid extra so that they would solve issues like this and maybe take 15 minutes to call someone or pass it off to the store management to handle on your long weekend
• AT

  Amir H Town

  Oct 2, 2025
  1.0
  Denied my prescription after two years for not ordering the medication in my prescription any longer. Told me “good luck”.
• AG

  A G

  Sep 2, 2024
  3.0
  Please do not send a text saying hours are 8 to 8 when they were 8 to 5pm today. Have better communication that is reliable;

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