H-E-B Pharmacy

Reviews

• MW

  Mary Wassef

  Feb 24, 2026
  1.0
  I went last night to pick up medicine for a friend who had just gotten out of surgery. She had been prescribed medicine for the nausea and pain. They did not call it in from the hospital till after 7:00. I went as soon as knew to go get it and walked in just as they were closing at 8:00 on the nose - the door was still open and the lights on. They turned the lights off with me standing there. I explained that they had a completed order and my friend really needed this medicine for pain management. The pharmacist shrugged her shoulders and turned her back on me. I was in total disbelief at how rude she was. Then the police officer who was there screamed at me to leave even though I had in no way been rude or aggressive and I had walked through the door when they were open. This was a completed prescription that was paid for, so literally all that needed to be done was get it out of the bin and hand it to me. The rudeness was needless and unacceptable, but what was really troubling to me was the lack of fundamentally caring about a fellow human being. My hope is that one day when they or someone in their family have a similar need, they will have someone who cares more than they do. I would never recommend someone fill a prescription at this pharmacy. One would have to question their competency if they care this little. I get prescriptions filled a the Kroger south of them on Shepherd and they are absolutely terrific. They are always smiling and always helpful.
• A

  กนกวรรณ วงศ์ศรี

  Feb 22, 2026
  3.0
  Good vibes!
• GB

  Gerry “Javi” Barillas

  Feb 21, 2026
  1.0
  👎 👎 Terrible staff a male pharmacist answered my call and was EXTREMELY rude about my prescription refill. The call took place on Saturday February 21st around 9 in the morning. Absolutely unacceptable 👎
• NN

  Nina

  Jan 17, 2026
  1.0
  Had a really bad experience !! The tall guy at drop off was extremely rude with a horrible mood . I mentioned that I got a new insurance and he refused to add on the system. He was super rude and ignored me . ( since was a brand new insurance - of course was not in the system) I was never treated like this ! As a HEB customer this is frustrating- they should hire people who wanna do their job and treat people on a respectful way !!
• RV

  Ruben Velasquez

  Dec 31, 2025
  5.0
  If you need meds covered by your insurance go to HEB pharmacy

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