Club Pilates

4.9
289 reviews

About

Pilates Studio
Club Pilates Memorial is a boutique Pilates studio specializing in reformer fusion classes for anyone, at any age or fitness level. Pure to Joseph Pilates’ original Reformer-based Contrology Method, but modernized with group practice and expanded state-of-the-art equipment, Club Pilates offers high-quality, life-changing training at a surprisingly affordable price.​

Details

  • Requires appointmentAvailable
  • RestroomAvailable
  • Free parking lotAvailable
  • On-site parkingAvailable

Location

Club Pilates
14129 Memorial Dr, Houston, TX
77079, United States

Hours

Reviews

4.9
289 reviews
5 stars
274
4 stars
2
3 stars
5
2 stars
2
1 star
6

What are people saying?

AI-generated from recent customer reviews

Instructor Quality

Many customers praised the instructors for their knowledge, encouragement, and ability to provide clear instructions, with specific mentions of Emily, Rachel, and Melanie as standout teachers.

Customer Service

Feedback on customer service was mixed; while some praised the front desk staff for being friendly and helpful, others criticized the sales-heavy approach and lack of responsiveness to customer complaints.

Class Variety

Customers appreciated the variety of classes offered, noting that there are options for different skill levels and styles, which helps keep the experience engaging.

Atmosphere

The studio was frequently described as clean and welcoming, contributing to a positive workout environment, although some felt the atmosphere could be improved to feel less transactional.

Communication Issues

Several reviews highlighted issues with communication regarding instructor changes and class scheduling, leading to frustration among customers.
  • AB
    Anahita Beidoun
    Nov 12, 2025
    3.0
    The only reason I have given 3 stars is for my Pilates instructor Melanie. She was the only reason I spent time and money there. Customer service minimal , the front desk ladies forget that they are not doing the clients any favors by being there!! On the contrary Pilates is a luxury not a necessity, it’s an expensive luxury , so for the front receptionist to be so condescending!! It’s hilarious, as mentioned Melanie is the best , the studio is below mediocre, customer service has so much to learn . Advice for the GM always try to reach out to paying customers that have a complaint ( instead of listening to your employees only ) being a manager needs analytical skills, unbiased observation… As said will not recommend the studio to anyone , will definitely recommend Melanie.
  • HJ
    Hyo Jung J
    Sep 6, 2025
    5.0
    I’ve been practicing Pilates here for almost two years and really love it. In the past, there were many excellent instructors even in the early morning sessions. Recently, instructor assignments for mornings, weekends, and weekday evenings (especially Wed–Fri) change too often. Another concern is that instructors are frequently switched without any prior notice. Sometimes I book a class far in advance because I want to take it with a specific instructor, but then the instructor is changed unexpectedly. This has even led me to cancel classes I really didn’t want to attend, and unfortunately I’ve had to pay cancellation fees. It makes early booking feel unnecessary and ends up wasting money. That said, there are many wonderful instructors who have made me love Pilates even more, and I’m truly grateful to them. I hope the studio can improve consistency and communication about instructor assignments.
  • NM
    Nicole McKay
    Aug 13, 2025
    5.0
    I've never been to a pilates studio quite like Club Pilates. The staff is so lovely and they make me feel accepted despite my motion disability and limitations. It's like they truly want me to get better and are willing to help. It's so easy to book and I love that I can book different kinds of classes. The other patrons are very friendly and have given me encouragement and kind words. Pilates has changed my life and it's because of Club Pilates
  • MM
    MK
    Jun 17, 2025
    5.0
    Mehnaz did a great job in answering all the questions I had about my membership. Love the customer service at this location!
  • NC
    Nory Canales
    Jun 16, 2025
    5.0
    Me encanta 💖

Frequently Asked Questions About Club Pilates

What types of Pilates classes does Club Pilates Memorial offer?

Club Pilates Memorial offers reformer fusion classes including group reformer classes, private training, and semi-private training, suitable for all ages and fitness levels.

What are the operating hours of Club Pilates Memorial?

The studio is open Monday to Thursday from 6:00 AM to 8:30 PM, Friday from 6:00 AM to 7:30 PM, Saturday from 7:00 AM to 3:30 PM, and Sunday from 9:00 AM to 1:00 PM.