I have been a member of this club for about two years and have always been punctual and respectful of their policies. Recently, I booked a class but unfortunately got stuck behind a train on my way there. I called in advance to inform them and requested to cancel the session and receive a credit so I could reschedule.
Despite the class not being full, the manager refused to provide any credit for the missed session. This was disappointing, especially considering my long-term commitment and consistent attendance.
JS
Jasmine Singh
Apr 4, 2026
I absolutely LOVE this Club Pilates location—like, this isn’t just a workout, it’s an experience. 💃🏽✨
Nicole, the owner, is truly something special. She is so kind, accommodating, and genuinely cares about every single person who walks through those doors. As someone who needs to modify quite a bit, I can honestly say she goes above and beyond to make sure I feel supported, comfortable, and empowered in every class.
That kind of attention and heart? You can’t teach that.
If you’re looking for a place where you can show up exactly as you are and still feel strong, capable, and celebrated—this is it. Nicole has created such a welcoming, uplifting space, and I’m so grateful to be part of it!
Great customer service and atmosphere I was very pleased with my intro class and can’t wait to go back thanks you all did very great
MM
Mariela Morantes
Feb 7, 2026
I visited Club Pilates Rice Military today and had an excellent experience. Alejandra Antelo and Melanie were incredibly attentive, helpful, and professional. Being able to speak in Spanish with Alejandra made it much easier for me to explore my interests and understand the options available to start practicing Pilates in a way that fits my needs.
Customer service is extremely important to me, because it’s what helps us feel comfortable trying the system and eventually becoming members. I truly appreciated the care and dedication they showed during my visit.
I'm excited to book my complementary visit and then find the schedule that fit my routine. Thanks, Mariela
SD
Sarath Devarajan
Nov 24, 2025
Stumbled into this Club Pilates completely clueless and out of shape a few years ago, and ended up having a transformative experience after 200+ classes. There is some turnover among instructors, and naturally, some resonated with me more than others. Eventually, I felt a lot better for just showing up without complaining about ebb/flow of instructor quality - the consistency of Pilates itself makes the difference IMO.
Alex is the Studio manager and she works so hard to keep the ship running. She always made me feel welcome and it was clear how much she cares about the studio and its members. Super person!
The studio was only 5 minutes from my house, and I couldn’t have been happier with the convenience and the experience overall. I only stopped going because I had to relocate overseas. I miss the studio, and how healthy and strong I felt while training there.