Tom Thumb Pharmacy

Reviews

• SR

  Stuart Robertson

  Mar 25, 2026
  5.0
  This past Sunday I went to urgent care for poison ivy. They called in a prescription to Tom Thumb. I had told them the one on Glade, but then sent it to this location on Park. I got to my Glade store about 4:50pm and found out they didn't have my prescription. So I called the urgent care and discovered they had sent it to the wrong location. So, I headed out to the car and was leaving to head to the Park location, when I phone rang. It was Trina, the Pharmacy Manager. It's now 4:55pm she was calling to see if I was planning to get the prescription that day, because they were closing in 5 mins. Now, I am not far away, but I am definitely more than 5 mins. I explained what happened and Trina said, no problem. She would hang out until I arrived. Really? On a Sunday evening after closing time? When does that happen any more? But sure enough, when I got there, the Pharmacy lights were off, the gates mostly closed, but Trina standing there with a big old smile simply waiting for me. I can not say enough about the customer service and care that she showed. It's tough to find any more, and she is a gem. The Glade road location is closer for me. And they are pretty good too. But I am moving my prescriptions to the Park location just so I can say hi to Trian again.
• GG

  Gia Giannetti

  Dec 6, 2025
  5.0
  Doris Ward saved the day!!! She is the best pharmacist I wish I could give her 10 stars! I have high hopes she will have a spectacular Christmas and wonderful new years!!
• DR

  David Russell

  Mar 13, 2024
  5.0
  The staff here has been exceptionally patient and helpful during a very difficult time. We are extremely grateful for their compassion and willingness to help us in uncharted waters.
• SD

  Shayna D

  Feb 27, 2023
  1.0
  The people who work here are nice, but there's something wrong with how this pharmacy operates. Medications don't get filled when they're sent over unless you call first. Even if you sign up for texts, they rarely text you when your prescription is ready. They also don't keep tabs on their inventory. I filled a partial prescription on Friday and was told they'd get a shipment in (and that I could fill the rest) on Monday. When I called Monday to check on this, I was told they will not be getting more of my prescription in after all because of a "shortage" they didn't know about. Of course, they didn't call me to tell me about this, even though I only have enough of the medication to get me through Monday. The pharmacist said she could easily check which other Tom Thumbs had it in stock, but I got ahold of a CVS (that said they have "plenty" of the med) first. Update: Tom Thumb, in reprocessing my medication for the partial amount they filled, apparently deleted from their records that I paid for the full quantity of the prescription, and they wouldn't give me a partial refund without a receipt. Negligent recordkeeping, no surprise for this place. Luckily the med was cheap. I'll let them keep the $4 they owe me just to not have to deal with this pharmacy again.
• BF

  Bonnie Flores

  Sep 14, 2021
  5.0
  Bill May, Yen and all the rest of the pharmacy staff are excellent! Bill has gone out of his way to help me out in a time of need. They have always been so kind to me and my husband. Thanks guys.

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