MR
Mehdi Rezaei
Feb 2, 2026
I spent several hours and made multiple phone calls just to schedule an appointment. Every time I called, I was told that my doctor hadn’t sent the order. However, the order had been sent correctly. When I insisted they check again, they were suddenly able to find it.
On my final call, the experience was even worse. The representative didn’t even check my name for almost 10 minutes, gave random and unhelpful answers, and clearly wasn’t paying attention. I eventually had to ask if they wanted to check my name so they could actually help me.
After all of this wasted time and frustration, I was finally told that they don’t even cover what my doctor ordered. This entire process was extremely inefficient, unprofessional, and exhausting. I would not recommend dealing with them unless you have a lot of time and patience.