Planet Fitness

4.5
1569 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
541 W Pioneer Pkwy, Grand Prairie, TX
75051, United States

Hours

Reviews

4.5
1,569 reviews
5 stars
1,178
4 stars
204
3 stars
75
2 stars
28
1 star
84

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Mani, Gio, and Edith.

Cleanliness

The gym is generally reported as clean, with well-maintained facilities, although some customers noted issues with dirty showers and equipment.

Equipment Condition

While most equipment is functional, several reviews mentioned the need for repairs and upgrades, particularly regarding worn machines and missing parts.

Atmosphere

The gym is described as having a positive, welcoming atmosphere, with a judgment-free environment that encourages members to feel comfortable.

Customer Service Issues

Some customers reported negative experiences with staff, particularly regarding professionalism and handling of membership issues.
  • EH
    erica harris
    6 days ago
    5.0
    I love this new location. I transfered here over a month ago. The gym is always clean. They have more of a variety of equipment compared to the prevuous gum i belonged to. The overnight staff is more than friendly. Just feels like home in the middle of the night
  • SW
    Shatonna Washington
    Nov 16, 2025
    1.0
    I start back coming to this location and I'm really start to hate that I did I have a bad knee from falling off a ladder so in order for me to go upstairs to get away from the crowd that's downstairs on the days that they're really busy I can't use the elevator because it is out I was told by one of the managers to give him 2 months at least two months to get it fixed doing the time that I come in there there's always a crowd downstairs and depending on what day it is it's always a lot of young people like they're hanging out some working out some or not just standing around in the last time I was there they had about six young people only about 2 was working out and the others were standing around talking loud causing the scene wrestling horse playing around people that's trying to work out I eventually end up leaving because I don't understand how no one that works there seeiing this and didn't stopped it and with all the people that there on a day that they are super busy it's like the gym has poor circulation therefore it's like a locker room smell with everyone in their sweating because they're working out the people that work here are really nice and I'm not sure what they can do able people coming to Hangout and not work out if anything if they have a membership or if a friend brought them I'm not sure if there's anything they can do about that but that would be my only complaint like I just started back working out and I like to use this location as one of my locations to come to so this will be my only complaint even though the gym has an upstairs and downstairs all the weights that everyone wants to use are downstairs so it makes the gym extremely crowded on certain days that they're really busy
  • SR
    S C R
    Nov 8, 2025
    5.0
    This place has some really awesome workout gear, seriously top-notch stuff. I'm a huge fan of their subscription plans too, they're super convenient. Just be aware that there might be a few unexpected fees tacked on each year. It's definitely worth looking into those fine details before you commit. Overall, a great spot for fitness enthusiasts!
  • FA
    Fawad Ahmad
    Nov 4, 2025
    5.0
    Good gym, staff is friendly and all the equipment works.
  • DW
    Desire Walker
    Nov 4, 2025
    1.0
    The workers here obviously hate there job. Especially that boy who is always at the front desk. Any time you ask them for help with anything they’re so rude. When that Crunch gym open, I’m gone.

Frequently Asked Questions About Planet Fitness

What types of membership options does Planet Fitness in Grand Prairie, TX offer?

Planet Fitness offers various gym memberships; you can learn more or sign up via their website or mobile app.

What are the operating hours of Planet Fitness in Grand Prairie?

The gym is open 24/7 every day of the week, with adjusted holiday hours.