Planet Fitness

4.7
736 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1103 Rivery Blvd, Georgetown, TX
78628, United States

Hours

Reviews

4.7
736 reviews
5 stars
631
4 stars
47
3 stars
12
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The gym is consistently reported as clean and well-maintained, with many customers appreciating the hygiene standards.

Staff Performance

While many reviews praise the staff for being friendly and helpful, there are notable complaints about specific staff members displaying unprofessional behavior.

Equipment Availability

Customers generally find that there is a good amount of equipment available, with minimal wait times, although some express frustration with members not following equipment usage etiquette.

Customer Service Issues

Several reviews highlight significant issues with customer service, particularly regarding membership cancellations and billing practices.

Atmosphere

The gym is described as welcoming and non-judgmental, making it a comfortable environment for all members.
  • AP
    Amber Patterson
    Oct 29, 2025
    5.0
    Very friendly staff
  • SK
    Someone You Don't Know
    Oct 27, 2025
    5.0
    Builtin 2924 Well maintained everything Good trainer Plenty of parking
  • JM
    JG MG
    Oct 10, 2025
    1.0
    I am a member here and wanted to bring up an ongoing concern regarding one of the overnight staff member(nick). On several occasions I have requested assistance with normal gym amenities, but this staff member has either ignored my requests, responded with hostility, or refused to help. For example, I recently, in September, i informed him that a walkie talkie was not working and asked for assistance up front, but he dismissed my request and returned to the bathroom for an extended period of time. After I followed up again, he questioned why I was “following him” rather than helping with the issue. This kind of interaction makes me feel uncomfortable as a paying member, and it has been a recurring pattern. Tonight something similar happened I was waiting for a bit after asking for help on the walkie. I decided to go to the locker room to collect my stuff and he was in there so I asked for some help. He just ignored me and ran into my feet with the janitors broom. These are juat a few Instances tho. Probably about 2 or 3 more have happened He is typically in the mens bathroom for extended periods every shift by the way. The other night staff members and day staff members are always very polite and attentive, not to mention prompt Im not sure of her name. The blonde female was actually working out one day there while he worked his normal shift, she went out of her way to guide/help some other gym members while they waited for a bit and he never showed. I would appreciate if management could address this situation so that I can continue to use the facility without unnecessary conflict.
  • SC
    Sheryl Comer
    Oct 2, 2025
    4.0
    I really enjoy this gym. The staff are friendly and make the experience more enjoyable. The only reason I didn't give 5 stars is because of the number of members that don't wipe down the equipment after use and the number of members that sit on the equipment on their phones. I have noticed an increase with this happening and I hope the staff will somehow come up with a way to enforce the rules. I realize I will probably need to talk to the manager.
  • JB
    Joyce Brown
    Sep 22, 2025
    3.0
    I enjoy everything about this gym. Except im not sure anymore. I lost my car keys and they were never returned or found. A couple of men search with me. We also looked in the trash. Someone had to have pick them up. I am very disappointed that someone did not return my keys. Im not sure about going to planet fitness gyms anymore

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Georgetown, TX?

Planet Fitness in Georgetown, TX is open 24 hours a day, 7 days a week, with some variations on holidays.

Where is Planet Fitness located in Georgetown, TX?

Planet Fitness is located at 1103 Rivery Blvd, Ste 3-307, Georgetown, TX 78628, USA.