Business Details
About
Emergency RoomUrgent CarePediatric Emergency MedicineSports MedicineHospital
Family Emergency Room at Georgetown provides 24/7 Medical Care from Board Certified ER Doctors with no wait times and no appointments needed. Our facility has on-site imaging and lab processing, serves children and adults, and can process all insurance with no out-of-network penalties.
Details
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Family Emergency Room at Georgetown
1210 W University Ave, Georgetown, TX
78628, United States
Hours
Reviews
4.9
1,771 reviews
5 stars
1,681
4 stars
44
3 stars9
2 stars12
1 star25
What are people saying?
AI-generated from recent customer reviews
Efficiency
Customers consistently praised the quick service and minimal wait times, often being seen immediately upon arrival.
Staff Attitude
The staff received high marks for being friendly, attentive, and compassionate, making patients feel cared for during their visits.
Facility Quality
The facility was noted for being clean, well-maintained, and equipped with necessary diagnostic tools, contributing to a positive experience.
Overall Care
Patients expressed satisfaction with the thoroughness and professionalism of the medical staff, highlighting the quality of care received.
Cost Concerns
Some customers mentioned high costs for services, particularly for those without insurance, indicating a need for transparency regarding charges.
- BGBrandon Griffith2 days ago3.0Took our child here for problem with extreme pain. It turned out to be something simple that was avoidable. For a CT of the stomach plus 1 hour of sitting in the exam room with IV, they billed UHC for total of $45,422. So set your expectations accordingly if you plan to go here - from a billing perspective, it is no different than going to the ER in a giant hospital... 5 star for the building and doctor and nurses. 1 star for the ludicrous charges to the insurance.
- MBMichelle Bryant2 days ago5.0The staff are extremely compassionate and personable. I was able to get in immediately first thing in the morning and it took less than 30 minutes to be seen, have a prescription written, and be checked out. The most efficient use of my time possible in an urgent situation
- CJCassandra Jurrells4 days ago5.0Dr. Prudoff and his staff were absolutely amazing. Once I checked in, I was taken back and immediately starting receiving care. To the front desk, the nurses, to the Dr. I honestly cant thank yall enough. This is my first time ever, having the flu and with the care of this staff, I was in and out feeling like a new person( not fully) but that IV was HEAVEN!! Thank you all so much!
- RARobyn AllenJan 1, 20265.0The front desk representative, nurses, and radiologic team were awesome! They are kind, productive, and professional. My only complaint is the physician continuously left my exam room door open while discussing my care which violates HIPAA, and he was a little dismissive. 5 stars to the rest of the staff!
- RMRobert MitchellDec 25, 20255.0As always the staff are friendly, helpful, timely and thorough. They always seem to go one step further than urgent care and on a couple of occasions have actually found something that urgent care had missed. We had to bring our daughter in late at night on Christmas Eve due to a high fever. They got us taken care of quickly and compassionately and back home to bed so we didn’t miss Santa. Thank you.
Frequently Asked Questions About Family Emergency Room at Georgetown
What are the operating hours of Family Emergency Room at Georgetown?
Family Emergency Room at Georgetown is open 24 hours a day, 7 days a week with no appointments needed.
Does Family Emergency Room at Georgetown accept insurance and are there any penalties for out-of-network insurance?
The facility processes all insurance plans and there are no out-of-network penalties.
What types of medical services are provided at Family Emergency Room at Georgetown?
They offer emergency services, pediatric medicine, sports medicine, and have on-site imaging and lab processing.
Where is Family Emergency Room at Georgetown located?
It is located at 1210 W University Ave, Georgetown, TX 78628, United States.
Does Family Emergency Room at Georgetown have wheelchair accessibility?
Yes, the facility has wheelchair accessible entrance, parking, seating, and restrooms.
What payment options does Family Emergency Room at Georgetown accept?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Which languages are spoken at Family Emergency Room at Georgetown?
The staff can communicate in English and Spanish.
Are there any restaurants nearby Family Emergency Room at Georgetown where I can eat before or after my visit?
Yes, nearby restaurants include CAVA, Five Guys, Pie Five Pizza Co., Zoes Kitchen, and Carl's Jr.
I need to withdraw cash or use an ATM near Family Emergency Room at Georgetown. What options are available?
Nearby ATMs include The Exchange Network, LibertyX Bitcoin ATM, and RBFCU Credit Union.
Are there any pharmacies or medical supply stores near Family Emergency Room at Georgetown?
Yes, Walgreens is nearby, offering pharmacy and convenience store services.