Planet Fitness

4.2
636 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1402 W Walnut St, Garland, TX
75042, United States

Hours

Reviews

4.2
636 reviews
5 stars
394
4 stars
112
3 stars
40
2 stars
26
1 star
64

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff is generally friendly and helpful, but there are reports of rude interactions and unprofessional behavior.

Cleanliness

The gym is often reported as clean, but there are multiple complaints about dirty locker rooms and equipment.

Equipment Quality

While many appreciate the variety of equipment, some machines are reported as old or frequently broken.

Membership Issues

Customers have faced challenges with billing, membership cancellations, and unclear policies.

Atmosphere

The gym is described as welcoming and not overly crowded, but some locations have been criticized for being too hot or having disruptive members.
  • EV
    Emanuel Valdez
    Oct 22, 2025
    5.0
    Customer service is very good
  • EM
    Efrain Mata
    Oct 18, 2025
    5.0
    Absolutely impressed with the quality of this gym for such an affordable and reasonable price. The staff is friendly and knowledgeable, it has more than enough equipment for the size of the gym and the area its based in, and the location is always clean and tidy👍
  • VC
    Víctor Cruz
    Oct 14, 2025
    5.0
    Es lo maximo me a ayudado muchísimo y sus empleados son muy amables y ablan inglés y español
  • KB
    Keith B
    Sep 20, 2025
    3.0
    Most people just sit and look at their phone instead of working out. Hydro massage machine is constantly broken and only one of the two has worked since I joined. I've contacted planet fitness headquarters and never recieved a response. I have been informed that the hydro beds have been constantly broken for the last 3 years. People do not rack their weights and leave them on for the next person to remove. Many people will take multiple sets of dumbells and sit them next to where they are working out and many will just leave them. I was a trainer at presidents health club in Arlington when I was younger and occasionally worked out at Metroflex. Both very different, but both had structer and gym etiquette in place.
  • YR
    yasir Rasooli
    Sep 20, 2025
    5.0
    Great gym—clean, friendly staff, and lots of equipment. Love the welcoming environment!

Frequently Asked Questions About Planet Fitness

What is the core philosophy of Planet Fitness at the Garland (Walnut St), TX location?

Planet Fitness believes everyone has strength unique to them, offering a Judgement Free Zone® where members build strength at their own pace with best-in-class equipment.

What are the operating hours of Planet Fitness, Garland (Walnut St), TX?

This Planet Fitness location is open 24 hours every day of the week, with varied holiday hours.