Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.4
343 reviews
5 stars
284
4 stars
9
3 stars3
2 stars4
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff interactions is mixed; while many customers praised the helpfulness and friendliness of staff like Itzel, Jocelyn, and Hind, others reported rude and unprofessional behavior from certain employees, particularly in the context of customer complaints.
Product Quality
Several customers expressed dissatisfaction with the quality of glasses and lenses, citing issues such as high prices, unexpected charges, and defective products.
Wait Times
Customers frequently mentioned long wait times for service and glasses preparation, with some expressing frustration over delays.
Store Environment
The store environment received positive remarks for being clean and well-organized, contributing to a pleasant shopping experience.
Selection Variety
While many customers appreciated the variety of frames available, some noted limitations in the selection of men's frames.
- LJLewie JOct 31, 20255.0These folks always go the extra mile to please you.
- LTLily TranOct 29, 20255.0The staff I have met have been very nice and helpful. I had an encountered a delay with the processing for one of the glasses I purchased and they were very communicative and apologetic for the long delay that occurred. The manager made sure I was satisfied with my purchase despite the delays and was given a free upgrade as well. I hope to come back for future visits.
- VRVictor RiveraOct 23, 20251.0This fill in doctor is rude!!! His tone of voice was unprofessional. I got up and left. If I feel uncomfortable about something DO NOT PUSH IT!
- ECEsme COct 15, 20255.0Getting my glasses here is always a pleasant experience. Everyone is always super helpful, friendly, and knowledgeable.
- OQOscar QuintanillaSep 11, 20251.0Worst experience ever, she treated me really bad, no customer service whatsoever
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters in Garland, TX?
You can find designer brands such as Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and many more at LensCrafters.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam by visiting their online reservation link at EyeExamNow's TexasFlow portal or directly through LensCrafters' website.
What are the operating hours of LensCrafters at Firewheel Town Center, Garland, TX?
LensCrafters is open Monday to Thursday from 9:30 AM to 8:00 PM, Friday and Saturday from 9:30 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does LensCrafters provide in-store pickup services?
Yes, LensCrafters offers in-store pickup for your convenience.
What payment methods are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, MasterCard, and Visa as payment options.
What nearby stores can customers visit before or after their appointment at LensCrafters?
Customers can explore nearby stores including Payless ShoeSource for footwear, Men’s Wearhouse for men's clothing, and Sam's Fine Jewelry for jewelry shopping within Firewheel Town Center.
Are there wellness or beauty services near LensCrafters at Firewheel Town Center?
Yes, customers can visit Firewheel Day Spa & Salon, Yoga Synergy Spa, and Madison Reed hair salon nearby to enjoy wellness and beauty services.
How can visiting nearby optometrists like Firewheel Eyecare complement a visit to LensCrafters?
Nearby optometrists such as Firewheel Eyecare offer eye health consultations and exams which can complement LensCrafters' eyewear and lens services, providing comprehensive eye care solutions in the area.