Front desk required payment for eye exam before eye exam . When I asked for an itemized statement, they refused saying their Business Manager was on Vacation and wouldn’t get until she returns. Lana Hess is a great Optometrist but her front desk people are rude. To pay for services before seen and told by staff no itemized statement until business manager returns is a violation of HIPPA act,, the no surprise act, and state transparency law. I canceled appointment. Last year for my yearly I had to demand an itemized bill. I had hoped with receiving bill the staff would have been more respectful. I’m reporting to proper authorities to have them reviewed.
BA
Bigboy_thickem Gaming Josh Alcazar
Sep 24, 2025
5.0
Always very professional. The nurses are very kind and patient.
Frequently Asked Questions About North Texas Vision Center
What are the hours of operation for North Texas Vision Center?
North Texas Vision Center is open Monday through Friday from 8:00 am to 5:00 pm, with extended hours on Thursday until 7:00 pm. The center is closed on Saturdays and Sundays.
How can I schedule an appointment at North Texas Vision Center?
You can schedule an appointment by calling their main phone number at +1 940-665-9111 or by visiting their website and using the appointment request feature.
What payment options does North Texas Vision Center accept?
They accept payment by cash, check, Mastercard, and Visa.
What eye care services does North Texas Vision Center provide?
They offer eye care services including cataract surgery and optical services, along with providing contact lenses and glasses frames.
What brands of lenses are available at North Texas Vision Center?
They carry brands such as PanOptix, TECNIS® Multifocal, TECNIS® Toric, and Vivity lenses.
Where is North Texas Vision Center located?
It is located at 818 W Hwy 82, Gainesville, TX 76240, United States.
Is there an eye care clinic or specialist near North Texas Vision Center?
Yes, Richard Jolly MD and Texoma Retina Center Gainesville are nearby eye care clinics and specialists you may consider for additional or specialized eye care services.
Can I find any urgent medical services near North Texas Vision Center?
Yes, Absolute Urgent Care is close by and offers emergency room and family practice services.
Are there nearby stores where I can purchase mobile phone accessories or get phone service while visiting North Texas Vision Center?
Yes, the AT&T Store and Cricket Wireless Authorized Retailer are nearby and provide mobile phone accessories and services.
What languages are supported at North Texas Vision Center for patient communication?
They provide services in both English and Spanish to accommodate a diverse clientele.