LensCrafters

4.9
1248 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
4800 S Hulen St, Ft Worth, TX
76132-1417, United States

Hours

Reviews

4.9
1,248 reviews
5 stars
1,213
4 stars
12
3 stars
3
2 stars
2
1 star
18

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews praised the staff for their exceptional customer service, highlighting individuals like Stacy, Clarissa, and Nicholas for their helpfulness and knowledge.

Efficiency

Customers frequently noted the quick and efficient service they received, with many mentioning fast adjustments and the overall speed of the glasses selection process.

Product Knowledge

Staff members were commended for their expertise in eyewear, providing valuable advice on frame selection and lens options.

Mixed Experiences

While many reviews were positive, there were some complaints regarding issues with prescriptions and lens quality, indicating a need for improvement in these areas.
  • AA
    Aylisa Anthony
    Dec 30, 2025
    1.0
    Does not offer same day glasses.
  • RR
    Richard
    Dec 6, 2025
    5.0
    Danny was awesome and super helpful. Very knowledgeable!
  • AS
    Ava Smyth
    Oct 28, 2025
    5.0
    Just stopped in to get my sunglasses tightened and was in and out in less than 5 minutes thanks to Danny!! He did a fantastic job and was so kind!
  • RB
    Richard Bombach
    Oct 24, 2025
    5.0
    As I was driving through FTW on my way to officiate a wedding, I stopped at Hulen Mall bc of issues with my glasses not fitting correctly. The gentleman in the store was more than willing to help me out and fixed my glasses, even though I wasn’t a normal customer. I offered to pay, but he said it wouldn’t be necessary and wished me good luck at the wedding. 12/10 service. I will definitely make a trip back to use this store bc of the service! Thank you!!
  • AS
    Anita Smith
    Oct 18, 2025
    5.0
    Brittney was very nice and gave good customer service.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.