Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,246 reviews
5 stars
1,212
4 stars12
3 stars3
2 stars2
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting individuals like Stacy, Clarissa, and Nicholas for their helpfulness and knowledge.
Efficiency
Many reviews noted the quick and efficient service, with several customers mentioning fast adjustments and streamlined processes for selecting and purchasing glasses.
Product Knowledge
Staff demonstrated strong product knowledge, helping customers choose the right frames and lenses, and providing thorough explanations of options and promotions.
Positive Atmosphere
The store was described as friendly and welcoming, with multiple customers noting the pleasant demeanor of the staff and the overall positive shopping experience.
Quality Issues
A few customers reported issues with their glasses, including prescription errors and lens problems, which led to dissatisfaction with the service.
- ASAva SmythOct 28, 20255.0Just stopped in to get my sunglasses tightened and was in and out in less than 5 minutes thanks to Danny!! He did a fantastic job and was so kind!
- RBRichard BombachOct 24, 20255.0As I was driving through FTW on my way to officiate a wedding, I stopped at Hulen Mall bc of issues with my glasses not fitting correctly. The gentleman in the store was more than willing to help me out and fixed my glasses, even though I wasn’t a normal customer. I offered to pay, but he said it wouldn’t be necessary and wished me good luck at the wedding. 12/10 service. I will definitely make a trip back to use this store bc of the service! Thank you!!
- ASAnita SmithOct 18, 20255.0Brittney was very nice and gave good customer service.
- RMRana MillerSep 23, 20255.0We were served here yesterday by Khaila, who did an amazing job adjusting my husband’s glasses and recommending the right options for my new glasses. She was very patient and calm with us, and despite the place being very busy, she didn’t rush us or lost her calm demeanor. This store has a good variety of frames, which is why I was able to find the right ones for me fairly quickly. I love LensCrafters for their fantastic service, which is why I’ve been a customer since 2018. Yesterday was the first time for me at this location, and once again, LensCrafters didn’t disappoint.
- LCLori C.Sep 18, 20255.0The process of getting my glasses, from choosing the frames to completing the order, was very efficient. I usually have a hard time choosing the right frames, but with Stacy's expertise and willingness to assist me, I was able to choose one in very little time! While processing my order, she effectively explained all the available options. When I pointed out that the price on the invoice for the frames was higher than what was on the tag, she quickly apologized and ensured that the discount was applied! Thank you for providing top-notch service!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Ft Worth offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, prescription wearable technology, and a wide range of designer eyeglasses and sunglasses.
Which vision insurance plans are accepted at LensCrafters in Ft Worth?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and others. All prescriptions are welcome.
What are the operating hours for LensCrafters at Hulen Mall?
LensCrafters is open Monday to Thursday from 10:00 AM to 8:00 PM, Friday from 10:00 AM to 9:00 PM, Saturday from 9:30 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Ft Worth?
You can schedule an eye exam online through their booking link at https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=0439.
What brands of eyewear are available at LensCrafters Ft Worth?
LensCrafters offers designer brands including Oakley, Brooks Brothers, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Tiffany & Co., and more.
Does LensCrafters offer in-store pickup for eyewear?
Yes, LensCrafters offers in-store pickup services for eyewear purchases.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, any current glasses or contact lenses you wear, and any questions you may have for the optometrist.
What nearby stores can customers visit near LensCrafters in Hulen Mall?
Customers can explore nearby stores like rue21 for women's clothing, MAC Cosmetics for beauty supplies, and Shoe Palace for shoes and sportswear during their visit to Hulen Mall.
Are there nearby dining options close to LensCrafters at Hulen Mall?
Yes, nearby dining options include Charleys Cheesesteaks for sandwiches, Auntie Anne's for bakery and snacks, and Kokee Tea for bubble tea.
How can nearby services like Relaxation Station complement my visit to LensCrafters?
After your eye exam or eyewear shopping at LensCrafters, you can relax and unwind at nearby Relaxation Station, which offers massage and spa therapies within Hulen Mall.