LensCrafters

4.8
247 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2112 Green Oaks Rd, Ft Worth, TX
76116-1705, United States

Hours

Reviews

4.8
247 reviews
5 stars
231
4 stars
3
3 stars
1
2 stars
1
1 star
11

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their exceptional service, particularly highlighting Betty, Brian, and Tamara for their knowledge, friendliness, and helpfulness.

Product Knowledge

Staff demonstrated a strong understanding of eyewear products, helping customers choose the right frames and lenses based on individual needs.

Store Environment

The store was noted for its welcoming atmosphere, cleanliness, and a wide selection of frames, contributing to a positive shopping experience.

Long-term Loyalty

Many customers expressed long-term loyalty to the Ridgmar Mall location, citing years of satisfactory service and positive experiences.

Mixed Experiences

While most feedback was positive, there were a few isolated incidents of dissatisfaction regarding service and product quality.
  • KH
    Kathy Huey
    Nov 7, 2025
    5.0
    Great staff who takes the time to review your benefits and makes sure you are satisfied.
  • AC
    Angela C
    Oct 31, 2025
    5.0
    Lenscrafters in Ridgmar Mall has always done an excellent job taking care of us. I've been using them for many many years.
  • TG
    Tommy Garcia
    Sep 13, 2025
    5.0
    Another great visit at this location. My eye exam went great with more eye health information needed. Met the new store manager that was also a wonderful great help. She helped me out with my glasses and lenses and help save me money. That was another great visit at this location. Thank you Melanie
  • PC
    Phillip Clay
    Sep 4, 2025
    5.0
    Good afternoon! I stopped in at your Store this afternoon to try out the Nuance audio frames. Melanie was so helpful in explaining the different settings, applications and options. She was very personable and a pleasure to work with. After trying several pairs, I decided to purchase a black pair. Compared to my existing frames, these seemed more durable and fit my face well. The hearing enhancement feature was important in my selection, and Melanie was very knowledgeable of the product. I also worked with Brian regarding the actual fitting process. He was very knowledgeable about the progressive lenses I chose and seemed very detail oriented. I would highly recommend LensCrafters to anyone in the market for eyewear. They’re the best!
  • DB
    donna bernhard
    Aug 8, 2025
    5.0
    I saw Dr. Le (next door) & the Lenscrafters staff - Melanie & Brian at your Ridgemar Mall/Green Oaks Ft Worth location. 1st time seeing Dr. Le (for long overdue eye exam) & altogether first-timer to Lenscrafters. Dr. Le provided me the most thorough eye exam I can remember having & his demeanor is kind, likeable & professional. Melanie & Brian both assisted me, as I was looking at several pairs of glasses to try on. It turned out to be a busy day in the store & each gave me their undivided attention...never having to wait once while one of them walked away to help other customers. Spent most time with Melanie, who was OUTSTANDING, suggesting other frames at lesser price points(!) that fit my face better than those I'd originally picked out myself. She was also keen at showing me the same frame(s) in different colors/designs...again, my choosing another design/hue more suited for me because of her energetic suggestions. And she saved me $. Experience? A+++++++

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.