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Kroger Pharmacy

4.0
(43 reviews)

Business Details

12221 Custer Rd, Frisco, TX
75035, United States
(214) 491-5001
https://www.kroger.com/

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Kroger Pharmacy in Frisco, TX is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Kroger Pharmacy
12221 Custer Rd, Frisco, TX
75035, United States

Hours

Monday8:00 AM - 1:00 PM1:30 PM - 9:00 PM
Tuesday8:00 AM - 1:00 PM1:30 PM - 9:00 PM
Wednesday8:00 AM - 1:00 PM1:30 PM - 9:00 PM
Thursday8:00 AM - 1:00 PM1:30 PM - 9:00 PM
Friday8:00 AM - 1:00 PM1:30 PM - 9:00 PM
Saturday9:00 AM - 1:00 PM1:30 PM - 6:00 PM
Sunday11:00 AM - 1:00 PM1:30 PM - 6:00 PM

Reviews

4.0
43 reviews
5 stars
29
4 stars
2
3 stars
3
2 stars
1
1 star
8
  • TT
    Tbuick_tha4doe
    Mar 17, 2026
    1.0
    I originally used the pharmacy at the Kroger on Lake Forest and El Dorado Parkway, and I absolutely loved the customer service—everyone was always friendly and welcoming. Unfortunately, after being transferred to this location, my experience has been the complete opposite. One employee in particular—a woman with black hair and glasses—was very rude for no apparent reason. It really took away from the overall experience. Because of this, I won’t be returning to this location. I hope this feedback encourages a change in attitude so future customers are treated with the same kindness I’ve experienced at other stores.
  • BM
    Black Hawk Moving
    Nov 14, 2025
    5.0
    Fast, friendly, professional service. Really like the drive through and notification on text whem prescription is ready. Very easy to call and reach someone. This location is very good.
  • JC
    J C
    Nov 1, 2025
    5.0
    They always have my meds available really quickly. I appreciate their service!
  • SM
    Stephanie Moses
    Sep 7, 2021
    1.0
    The Kroger at Custer and Eldorado is hands down the worst pharmacy that I have ever used. Today, I picked up my last refill on a prescription there. When I arrived to pick it up, the drive through was closed... again... and there were 8 people waiting in line inside to pick up. There were four pharmacy workers in the back, filling prescriptions, chatting away, and ONE person checking out. I waited in line for over 30 minutes, and there were 7 more people who were waiting behind me so their wait was even longer. The pharmacist/manager there should not be in a customer service field. Her answer to this problem is stating very rudely, "WE are too busy, and WE are short staffed." It is truly not that difficult for someone who cares about the customer to pull someone from taking/filling new prescriptions to check out the customers who are waiting to pick them up. After several visits, I can tell you that this is not a one off... service is not this location's priority. There are too many other drugstores nearby to give this pharmacy your business. If you live in the Plano area, the Kroger pharmacy in Plano at 121 and Coit is awesome.

Frequently Asked Questions About Kroger Pharmacy

What vaccinations are offered at Kroger Pharmacy in Frisco, TX?

Kroger Pharmacy administers various vaccinations including Tdap, HPV, shingles, flu shots, measles, and COVID-19 vaccines such as Pfizer, Moderna, and Johnson & Johnson.

What are the operating hours of Kroger Pharmacy?

Kroger Pharmacy is open Monday to Friday from 8:00 AM to 1:00 PM and 1:30 PM to 9:00 PM, Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM, and Sunday from 11:00 AM to 1:00 PM and 1:30 PM to 6:00 PM.

Brand Certified Facts from Kroger Pharmacy

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Certified April 12, 2026Yext Knowledge Graph
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