Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
4.2
1,141 reviews
5 stars
780
4 stars
140
3 stars
54
2 stars
25
1 star
142
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Many customers praised the staff for being friendly, helpful, and professional, with specific mentions of individual employees like Nate and Rome.
Cleanliness
The gym is frequently described as clean and well-maintained, with positive remarks about the cleanliness of the equipment and facilities.
Equipment Availability
While many customers appreciated the variety of equipment, some expressed frustration over the lack of certain equipment like squat racks and the presence of broken machines.
Customer Service Issues
Several reviews highlighted negative experiences with customer service, including rude staff interactions and issues with membership cancellations.
Crowding Concerns
Some customers noted that the gym can become overcrowded, particularly during peak hours, which affects their workout experience.
- BMBill Marsh6 days ago3.0This used to be one of the best with clean machines, attentive workers, and a manager who would welcome you. Now? Good luck if you want to use a massage chair or hydro massage, because at 8:30am I stood there for over 5 minutes waiting for someone to return. Hydro massage cover is coming off and feels like the padding has been removed. Update: The day after writing this review I had a warm welcome from the manager and she personally apologized for the issues. She was the only one working that day.
- KEKendy EloissaintNov 11, 20255.0Love&shalom
- BBBIGGUYOct 17, 20255.0Excellent management and staff at this location. They are friendly and knowledgeable. Their facility is very clean and has a variety of strength and cardio machines.
- NNNeilOct 6, 20255.0Planet Fitness - 5 Stars: Had an excellent experience at Planet Fitness-Frisco today (Preston Road). The gym itself is spotless: floors gleam, machines are well-maintained, and everything is neatly organized by equipment type, making workouts flow smoothly. There’s plenty of space to move around without feeling crowded, and the overall vibe is calm and positive. Special shout-out to Nate at the front desk. I came in with a temporary membership issue, and he handled it like a pro - thoughtful, professional, and knowledgeable every step of the way. He quickly troubleshot the glitch, offered several options, and extended a professional courtesy that allowed me to work out that day. By the time I was leaving, Nate had followed up through the proper channels and secured a short-term membership that fit perfectly with my stay in the area and work schedule. It’s chill to experience that level of customer service paired with such a clean, well-run gym. Great job, Nate and the Planet Fitness first-team!
- YMYendy MarinSep 30, 20255.0Excelente
Frequently Asked Questions About Planet Fitness
What are the operating hours of Planet Fitness in Frisco, TX?
Planet Fitness in Frisco, TX is open 24/7 every day of the week, with some holiday hours having modified times.
Where is Planet Fitness located in Frisco, TX?
Planet Fitness is located at 6951 Preston Rd, Frisco, TX 75034, USA.
What makes Planet Fitness unique in its approach to fitness?
Planet Fitness provides a welcoming Judgement Free Zone® with best-in-class equipment, allowing members to build strength at their own pace, recognizing that every member's goals and routines are different.
What types of membership options are available at Planet Fitness?
Membership information, including pricing and options, can be found on their website or through their mobile app.
What services does Planet Fitness in Frisco offer?
Services include Classic Access, Mobile App, free In-Club Fitness Training (Free ICF), Classic Wifi, Wellness Coach Perks, guest privileges, tanning, massage chairs, hydro-massage, total body enhancement, discounted cooler drinks, fitness training, premium perks, and virtual fitness training.
Is there a mobile app available for Planet Fitness members?
Yes, members can download the Planet Fitness mobile app available on both Apple App Store and Google Play Store for access to workouts and gym services.
How can I contact Planet Fitness in Frisco?
You can call Planet Fitness at +1 214-238-4985 for any inquiries or assistance.
Which nearby grocery stores are close to Planet Fitness in Frisco?
Nearby grocery options include Albertsons and ALDI USA, both convenient for picking up groceries before or after your workout.
Are there any parks or recreational spots near Planet Fitness in Frisco?
Yes, Frisco Commons Park is close by, offering a great place to relax or do outdoor activities before or after your gym session.
What dining options are available near Planet Fitness in Frisco?
Nearby dining options include Dwaraka Curry Point (Indian cuisine), Green Thai Bistro (Thai cuisine), Taco Bell (fast food), Donut Palace, and Baonecci restaurant, suitable for grabbing a meal post-workout.