Feedback on staff is mixed; while many customers praised the friendliness and professionalism of technicians, several reviews highlighted issues with front office staff being rude or unhelpful.
Service Efficiency
Customers appreciated the quick service and minimal wait times, with many noting efficient check-in processes and prompt results.
Billing Issues
Numerous complaints were made regarding billing practices, including unclear communication about costs and delays in refunds, leading to frustration among patients.
Facility Experience
The facility was generally described as clean and well-organized, with a pleasant environment that contributed to a positive patient experience.
Communication Problems
Several reviews pointed out significant issues with communication, particularly regarding appointment changes and delays in receiving test results.
LM
Lance Mcmillan
Dec 31, 2025
3.0
Ct staff great. Need to work on front office staff. Arguing with each other in front of patients. Need to work on manners.
KG
Kathy Grieser
Dec 29, 2025
5.0
North Star Imaging is very professional and the staff is very friendly.
CM
Cindy Marshall
Dec 10, 2025
5.0
They are friendly and efficient. I had my mammo results within an hour!
Frequently Asked Questions About North Star Diagnostic Imaging
What are the operating hours of North Star Diagnostic Imaging?
North Star Diagnostic Imaging is open Monday through Friday from 7:00 AM to 9:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Where is North Star Diagnostic Imaging located?
It is located at 8501 Wade Blvd, Suite 220, Frisco, TX 75034, United States.
What type of medical services does North Star Diagnostic Imaging provide?
The facility specializes in diagnostic radiology services.
How can I contact North Star Diagnostic Imaging for an appointment?
You can call North Star Diagnostic Imaging at +1 214-618-3420 to schedule an appointment or inquire about services.
Is North Star Diagnostic Imaging active on social media?
Yes, North Star Diagnostic Imaging has a Facebook page at https://www.facebook.com/northstarfrisco/ where you can find updates and contact them.
Are there any chiropractic services near North Star Diagnostic Imaging?
Yes, Taylor Family Chiropractic and Frisco Family & Sports Chiropractic are nearby and offer chiropractic and holistic health services.
What nearby facilities offer laboratory testing close to North Star Diagnostic Imaging?
Nearby laboratory testing facilities include Fistoq and F420, both involved in medical research and health services.
Can I visit a gym near North Star Diagnostic Imaging for fitness needs?
Yes, Practical Fitness Chapel Creek is a nearby gym where you can exercise before or after your visit to North Star Diagnostic Imaging.
Are there other healthcare providers near North Star Diagnostic Imaging?
Yes, nearby healthcare providers include ATA Healthcare & Wellness (internal medicine), Lone Star Physicians Group, PA (pediatrics), and Pain Management of North Dallas.
What should I consider when planning my visit to North Star Diagnostic Imaging with respect to nearby points of interest?
You might want to plan your visit considering nearby services like chiropractic care at Taylor Family Chiropractic, gym workouts at Practical Fitness Chapel Creek, or follow-up consultations with nearby clinics such as ATA Healthcare & Wellness. These nearby locations can complement your diagnostic imaging experience.