About
Diagnostic Radiology
Location
Hours
Reviews
4.6
571 reviews
5 stars
493
4 stars
21
3 stars5
2 stars6
1 star
46
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Feedback on staff is mixed; while some customers praised friendly and professional staff, others reported rude and unhelpful interactions, particularly at the front desk.
Service Efficiency
Many customers appreciated the quick service and minimal wait times, but there were significant complaints about delays in receiving results and poor communication regarding appointments.
Billing Issues
Numerous reviews highlighted problems with billing practices, including misleading information about costs and difficulties in obtaining refunds.
Facility Experience
The facility is generally described as clean and modern, with some customers noting a pleasant environment and good amenities, though experiences varied significantly.
Customer Care
While some customers felt well cared for and appreciated the empathy shown by technicians, others reported a lack of warmth and professionalism during their procedures.
- EEElizabeth6 days ago5.0Loved technician Shavon Reynosa!
- JSjeffrey SmithNov 13, 20255.0I previously posted a very scathing review…. Had several discussions with BCBS and they too contacted them. Fortunately they corrected the situation …. So many businesses no longer care about doing that. This one does and did ! Highly recommend them !
- SDStephanie DementOct 9, 20254.0Friendly staff. Efficient and caring. Cost was a little high, but I didn't shop around.
- MNmanas nayakSep 18, 20251.0For the past month, I've been trying to get invoice even though I paid the full amount during my visit. Each time I contact them, they promise to send the invoice by the end of the day and request the same information repeatedly. Recently, they applied a partial refund after I requested the invoice, which makes me question whether I was overcharged initially. Their explanations are unclear and confusing. Due to this poor service experience, I will recommend to avoid this.
- OOO. O.Sep 16, 20251.0Original appointment was scheduled for 10:30, clerk said to arrive at 10:15. The day before, a notification came that the appointment is at 10:45, no information regarding when to arrive. The day of appointment, while in the waiting room, I received notification that appointment is now at 11. Unfortunately, North Star went downhill in the last year and the service is now terrible. Ask your doctor for a different imaging lab If you value your time.
Frequently Asked Questions About North Star Diagnostic Imaging
What are the operating hours of North Star Diagnostic Imaging?
North Star Diagnostic Imaging is open Monday through Friday from 7:00 AM to 9:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.
Where is North Star Diagnostic Imaging located?
It is located at 8501 Wade Blvd, Suite 220, Frisco, TX 75034, United States.
What type of medical services does North Star Diagnostic Imaging provide?
The facility specializes in diagnostic radiology services.
How can I contact North Star Diagnostic Imaging for an appointment?
You can call North Star Diagnostic Imaging at +1 214-618-3420 to schedule an appointment or inquire about services.
Is North Star Diagnostic Imaging active on social media?
Yes, North Star Diagnostic Imaging has a Facebook page at https://www.facebook.com/northstarfrisco/ where you can find updates and contact them.
Are there any chiropractic services near North Star Diagnostic Imaging?
Yes, Taylor Family Chiropractic and Frisco Family & Sports Chiropractic are nearby and offer chiropractic and holistic health services.
What nearby facilities offer laboratory testing close to North Star Diagnostic Imaging?
Nearby laboratory testing facilities include Fistoq and F420, both involved in medical research and health services.
Can I visit a gym near North Star Diagnostic Imaging for fitness needs?
Yes, Practical Fitness Chapel Creek is a nearby gym where you can exercise before or after your visit to North Star Diagnostic Imaging.
Are there other healthcare providers near North Star Diagnostic Imaging?
Yes, nearby healthcare providers include ATA Healthcare & Wellness (internal medicine), Lone Star Physicians Group, PA (pediatrics), and Pain Management of North Dallas.
What should I consider when planning my visit to North Star Diagnostic Imaging with respect to nearby points of interest?
You might want to plan your visit considering nearby services like chiropractic care at Taylor Family Chiropractic, gym workouts at Practical Fitness Chapel Creek, or follow-up consultations with nearby clinics such as ATA Healthcare & Wellness. These nearby locations can complement your diagnostic imaging experience.