North Star Diagnostic Imaging

4.6
590 reviews

About

Diagnostic Radiology

Location

North Star Diagnostic Imaging
8501 Wade Blvd, Frisco, TX
75034, United States

Hours

Reviews

4.6
590 reviews
5 stars
510
4 stars
21
3 stars
7
2 stars
6
1 star
46

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Feedback on staff is mixed; while many customers praised the friendliness and professionalism of technicians, several reviews highlighted issues with front office staff being rude or unhelpful.

Service Efficiency

Customers appreciated the quick service and minimal wait times, with many noting efficient check-in processes and prompt results.

Billing Issues

Numerous complaints were made regarding billing practices, including unclear communication about costs and delays in refunds, leading to frustration among patients.

Facility Experience

The facility was generally described as clean and well-organized, with a pleasant environment that contributed to a positive patient experience.

Communication Problems

Several reviews pointed out significant issues with communication, particularly regarding appointment changes and delays in receiving test results.
  • LM
    Lance Mcmillan
    Dec 31, 2025
    3.0
    Ct staff great. Need to work on front office staff. Arguing with each other in front of patients. Need to work on manners.
  • KG
    Kathy Grieser
    Dec 29, 2025
    5.0
    North Star Imaging is very professional and the staff is very friendly.
  • CM
    Cindy Marshall
    Dec 10, 2025
    5.0
    They are friendly and efficient. I had my mammo results within an hour!
  • PP
    Pravat Kumar Panda
    Dec 9, 2025
    5.0
    Do they do MRCP?
  • JE
    J. Scott Evans
    Dec 1, 2025
    5.0
    Clean, efficient, friendly. Highly recommend it.

Frequently Asked Questions About North Star Diagnostic Imaging

What are the operating hours of North Star Diagnostic Imaging?

North Star Diagnostic Imaging is open Monday through Friday from 7:00 AM to 9:00 PM, and on Saturday from 8:00 AM to 4:00 PM. It is closed on Sundays.

Where is North Star Diagnostic Imaging located?

It is located at 8501 Wade Blvd, Suite 220, Frisco, TX 75034, United States.