Brand Certified
LensCrafters at Macy's
4.8(364 reviews)
Certified by LensCrafters at Macy's • Mar 15, 2026
Business Details
2609 Preston Road, Frisco, TX
75034, United States
Certified by LensCrafters at Macy's • Mar 15, 2026
(469) 362-6160
Certified by LensCrafters at Macy's • Mar 15, 2026
https://local.lenscrafters.com/tx/frisco/2609-preston-road.html
Certified by LensCrafters at Macy's • Mar 15, 2026
About
Certified by LensCrafters at Macy's • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters at Macy's • Mar 15, 2026
Hours
Certified by LensCrafters at Macy's • Mar 15, 2026
Reviews
4.8
364 reviews
5 stars
345
4 stars3
3 stars0
2 stars2
1 star
14
- HJHong Jiang2 days ago5.0I visited LensCrafters at Macy’s today and had a wonderful experience. Jacalyn helped repair my broken glasses, and she was very friendly, pleasant, and professional. I truly appreciate her help and the excellent service. Thank you, Jacalyn!
- TSTom SuFeb 1, 20261.0I visited to this lens crafters to have my glasses done, I picked up a frame and that frame was at a price tag way more than what their website displayed. Anyways, I purchased the glass and gave prescription with very basic need and no fancy upgrades. Front guy/ probably location’s manager (Nicholas S) was very upset as refused to accept their upselling. He took my prescription and asked to collect glass (for near vision) in 7-10 days. I got my glasses after multiple followups but to my surprise, it was done for Distance vision. I understand that mistake happens, but people accept their mistake and correct them. This guy, was so adamant that he said, I didn’t have near vision prescription that’s not true. And, I need to talk to my eye doc and have additional information. That is basically not needed as I have that info on my prescription.Btw, who asked to make it for distance vision? Means, whatever comes to his mind, He will do it!!! Really!!! If at first place, my prescription didn’t have info.. why they accepted my glasses request? That too for near vision? To me’ its pure intentional as I refused to accept his upsell. Such a shame. He didn’t even offer apology and throughout conversation, He was super arrogant.
- LSLori SanchezJan 29, 20265.0Thank you Nicolas for all your help with getting my glasses and for advocating for the customer through the delivery delays caused by the inclement weather. We appreciate all your efforts!!! You’re great.
- JKJ KurianJan 6, 20265.0It’s one week now since I am wearing my new glasses I got at LensCrafters at Macy’s. And I owe it to Mr. Rony for quickly identifying a perfect frame and a right fit glasses for me! I commend Rony for his knowledge, his professional approach and customer care!
- TMTiairra MckelveyDec 28, 20255.0Great customer service from Ms Brianja she was fast and polite.
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
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