Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
353 reviews
5 stars
335
4 stars3
3 stars0
2 stars2
1 star
13
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews praised the exceptional customer service provided by staff members, particularly Hailey and Nicholas, who were described as friendly, helpful, and knowledgeable.
Product Quality
Customers expressed satisfaction with the quality and selection of glasses available, highlighting the variety of designer frames.
Efficiency
Many reviews noted the quick and efficient service, with several customers appreciating same-day eye exams and prompt adjustments to their glasses.
Mixed Experiences
While most feedback was positive, there were a few negative experiences reported, particularly regarding the optometrist's availability and some issues with stock.
- MJMoses JVPNov 12, 20255.0The staff was friendly and nice. They guided me through all the options. The mostcost effective and suitable option. I will recommend
- LDLady L DavisNov 6, 20255.0Stonebriar Lens Crafters is the best! Thank you Haley for repairing my sunglasses!
- SHSharde HameedSep 1, 20255.0Great glasses selection and customer service! Thanks Nicholas!
- RMReni MooreAug 30, 20255.0My glasses needed an adjustment.The service rep was very helpful, efficient, and friendly.
- VPvenu pathaAug 30, 20255.0Very nice service Kayle and Nicholas were very professional and patient and answered all my questions and helped me through the purchase
Frequently Asked Questions About LensCrafters at Macy's
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters at Macy's offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at this LensCrafters location?
Available brands include Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Polo, DKNY, Armani Exchange, Tiffany & Co., Prada, Tory Burch, and Dolce & Gabbana.
Does LensCrafters at Macy's accept vision insurance?
Yes, they accept most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at Macy's?
The store is open Monday through Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 8:00 PM.
Can I schedule an eye exam appointment online for this LensCrafters?
Yes, you can schedule an eye exam online via their appointment link provided on their website.
Does LensCrafters at Macy's offer in-store pickup?
Yes, they provide in-store pickup services for your convenience.
Is LensCrafters at Macy's accessible for customers with disabilities?
Yes, the location has a wheelchair accessible entrance to accommodate customers with disabilities.
What nearby stores can I visit while shopping at LensCrafters at Macy's?
Nearby you can visit Sunglass Hut at Macy's for more sunglasses options, Macy's department store for clothing and beauty products, and Finish Line at Macy's for shoes and sportswear.
Are there places nearby LensCrafters to grab a coffee or snack?
Yes, Starbucks is nearby, providing a convenient spot for coffee and snacks before or after your visit to LensCrafters.
Are there other optometry services near LensCrafters at Macy's?
Yes, nearby optometry services include Visionworks, Friendly Eyes Optometry, Frisco Eye Clinic at Stonebriar Centre, Williams Eye Care - Frisco, and Eye Exams clinics.