Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.6
552 reviews
5 stars
483
4 stars
11
3 stars1
2 stars3
1 star
54
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff, particularly Rony, for their helpfulness, professionalism, and attentiveness during the purchasing process.
Product Issues
Several reviews highlighted significant issues with product orders, including wrong items delivered and delays in receiving glasses.
Store Experience
Customers appreciated the store's cleanliness, variety of eyewear options, and the overall welcoming atmosphere.
Mixed Reviews
While many had positive experiences, some customers reported poor service and unprofessional behavior from certain staff members.
- KSKenneth Seguin1 day ago5.0Laurence was the optician at Stonebriar Mall who waited on me on January 12, 2026. She is simply amazing!! First, she took my most recent prescription glasses which were continually slipping down my nose and adjusted the frame around the ears so that they are now snug. Second, she was able to fix and restore to new condition the frames of my secondary glasses which my dog had chewed on yesterday. Third, she was able to locate the exact frame style that I wanted and ordered for me a new set of glasses with my most recent (2025) prescription at an extremely reasonable price. She provided the best service of any optical store I have ever been in.
- SSSumanth SarmaJan 5, 20261.0This place is a joke. We have been here almost every year to just see if anything has changed with customer service. Very arrogant staff and specially manager or in charge in the evenings is the worse guy.
- GHGary HeadJan 1, 20264.0Staff were all very friendly. Sam was especially helpful in helping to choose and order glasses. My only complaint is that two pairs of glasses were a little over $700. That seems ridiculous to me.
- JBJen BDec 20, 20251.0This was a highly unprofessional experience. After a 3-week wait for new glasses, I found out they were never ordered. To make matters worse, the store tried to pass off a scratched shelf pair as new, despite the $500 price tag. I was able to return it, but the lack of accountability and respect for the customer is concerning. I will not be returning.
- RZReza ZolfaghariDec 20, 20251.0I ordered NEW glasses, after 3 weeks of waiting, they forgot to order it, they tried to give us the one off the shelves with scratches. Truly unbelievable and very disrespectful. I paid 500 dollar for a used. Thankfully i was able to return it and thank God i know i will never ever have business with this store.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Frisco offer?
LensCrafters offers comprehensive eye exams, premium lens solutions like Transitions® and Blue-violet light filtering lenses, a wide range of designer eyewear brands, and prescription wearable technology.
What brands of eyewear can I find at LensCrafters Stonebriar Centre?
You can find designer brands including Prada, Burberry, Versace, Dolce & Gabbana, Oakley, Ray-Ban, Michael Kors, and more at LensCrafters.
Does LensCrafters accept vision insurance?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours of LensCrafters at Stonebriar Centre?
LensCrafters is open Monday to Thursday from 9:00 AM to 8:00 PM, Friday and Saturday from 9:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters in Frisco?
Yes, you can schedule an eye exam appointment online through their booking link: https://www.eyeexamsnow.com/TexasFlow?catalogId=11651&storeId=10851&langId=-1&clearExams=1&storeNumber=1202.
Does LensCrafters offer in-store pickup?
Yes, LensCrafters offers in-store pickup services for eyewear orders.
What payment options are available at LensCrafters Stonebriar Centre?
Payment options include American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
What other eyewear and optometry services are available near LensCrafters at Stonebriar Centre?
Nearby you can find other eyewear and optometrist services such as Eye Exams, James A. Williams, O.D., Williams Eye Care, Frisco Eye Clinic, Visionworks, and Friendly Eyes Optometry.
What nearby shopping options are available around LensCrafters at Stonebriar Centre?
Nearby shopping includes Regis Salon for hair and beauty, Paramount Jewelers, Marquise Jewelers, Kay Jewelers, Spencer’s, LOFT, Windsor Fashions, and Zumiez for clothing and accessories.
Are there places to grab a snack or drink near LensCrafters at Stonebriar Centre?
Yes, you can enjoy places like Kung Fu Tea for bubble tea, Cinnabon for desserts and coffee, and Donut Mini's for donuts near LensCrafters.