Business Details
About
OptometryEye Care Center
Illume Eyecare is the local eye doctor to see for all of your Optometry needs in Frisco, TX. From contact lens examinations to contact lens fittings to general eye care, Illume Eyecare will help diagnose, treat, and assess your overall health—and how it affects your eyes. Busy? We offer online, walk-in, and same day exams to fit your schedule. Illume Eyecare also accepts many insurance carriers and discount plans. Come visit our office at 4885 W Eldorado Pkwy and schedule an eye exam today!
Location
Hours
Reviews
4.8
358 reviews
5 stars
336
4 stars5
3 stars2
2 stars3
1 star
12
What are people saying?
AI-generated from recent customer reviews
Doctor Quality
Customers consistently praised the optometrists for their thoroughness, professionalism, and ability to listen to patient concerns.
Staff Attitude
Feedback highlighted a mix of experiences with front desk staff, with some being described as friendly and helpful, while others were noted as rude or unprofessional.
Appointment Experience
Many reviews mentioned quick appointment times and efficient service, although some customers reported long wait times.
Customer Satisfaction
Overall, customers expressed high satisfaction with their experiences, particularly with the care received during eye exams and the helpfulness of the staff.
Communication Issues
A few reviews pointed out problems with communication regarding prescriptions and follow-up care, leading to dissatisfaction.
- LZLily ZOct 13, 20255.0I had a wonderful experience with Dr. Choi. She truly care for her patients comfort and listen to my concerns. Didn’t really care for my first visit with the doctor I feel like just a number on my first visit. Front desk hardly look at you and the doctor hardly listen and she was suppose to order the contact lenses 10 days later no one call and the order wasn’t placed. After I had my visit with Dr. Choi I will always make my appointment with her moving forward.
- MDMonica DavisOct 13, 20255.0I love coming here!!
- SSSwathiSep 23, 20255.0Igor my glass prescription which seemed to be very apt for me.
- GJGrant JohnsonSep 19, 20255.0I was very happy with the service. Ashley the lady at the front was very patient, and extremely professional. I was early for my appointment and she had to deal with a very rude customer who, after hearing the explanation of costs and benefits, decided he didnt want a service AFTER they had already performed it and aggressively pushed to not pay for it. Despite his tone, she still did him a favor and took the charge off even though they had already completed the test, and she handled the situation calmly and gracefully. This is why I love coming here, for the competent staff and knowledgeable doctors.
- DRDamian RamosSep 19, 20251.0I was not happy with the service and treatment here. Ashley the lady at the front is rude, unprofessional and acted like she was doing me a favor. Pick a different location.
Frequently Asked Questions About Illume Eyecare
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why is it important to get an annual eye exam at Illume Eyecare?
An annual eye exam at Illume Eyecare not only updates your glasses or contact lens prescription but also detects eye health and general health issues such as diabetes and high blood pressure early, allowing for timely treatment.
What does an eye exam at Illume Eyecare involve?
An eye exam at Illume Eyecare includes a series of comprehensive tests to assess your vision and eye health, followed by a discussion of the results and determination of the correct prescription.
Is a contact lens exam different from a regular eye exam at Illume Eyecare?
Yes, during a contact lens exam at Illume Eyecare, detailed measurements are taken to fit contact lenses properly, in addition to a standard eye exam to ensure your eyes are healthy for contact lens use. An extra fee applies for contact lens fitting.
What are Illume Eyecare's hours of operation?
Illume Eyecare is open Monday through Friday from 9:00 AM to 6:00 PM and on Saturday from 9:00 AM to 2:30 PM. The office is closed on Sundays.
How can I schedule an eye exam at Illume Eyecare?
You can schedule an eye exam online via the provided scheduling link, or visit the office at 4885 W Eldorado Pkwy, Frisco, TX. Walk-ins and same day exams are also available to fit your schedule.
What payment options does Illume Eyecare accept?
Illume Eyecare accepts American Express, Cash, Check, Discover, Mastercard, and Visa payment methods.
What languages are spoken at Illume Eyecare?
Illume Eyecare provides services in English and Vietnamese.
What nearby stores can I visit before or after my appointment at Illume Eyecare?
Nearby, you can visit Target Store Frisco-North for groceries or department store needs, Ulta Beauty for cosmetics and hair supplies, or Five Below for discount items and arts and crafts.
Are there convenient pharmacies near Illume Eyecare?
Yes, CVS Pharmacy and Legacy Pharmacy are located nearby for prescription needs and over-the-counter remedies.
What medical facilities are close to Illume Eyecare for additional healthcare needs?
Nearby medical facilities include MinuteClinic for urgent care, Pediatric Urgent Care Center of North Texas, NxT Step Pediatrics, and Legacy Internal Medicine for various health services.