LensCrafters at Macy's

4.9
230 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters at Macy's
200 Baybrook Mall, Friendswood, TX
77546, United States

Hours

Reviews

4.9
230 reviews
5 stars
223
4 stars
1
3 stars
0
2 stars
2
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, helpfulness, and professionalism, particularly highlighting individuals like Pamela, Madison, and Ashlynn.

Product Selection

The store offers a wide variety of glasses options, with many customers expressing satisfaction in finding the perfect frames.

Overall Experience

Many reviews reflect a positive overall experience, with customers noting the efficiency and quality of service received during their visits.

Knowledgeable Staff

Customers appreciated the staff's product knowledge and ability to provide helpful recommendations tailored to individual needs.
  • CS
    cindy stolarski
    Jan 5, 2026
    5.0
    Madison gave me excellent service! She is so helpful and nice!
  • VD
    vanessa dorion
    Nov 23, 2025
    5.0
    Pamela Mendez and Ashlynn Lamb at the BayBrook Mall Macy’s Location were great! I got in and out with great customer service!!
  • JD
    Jim Dubin
    Nov 23, 2025
    5.0
    Came into Macy's LensCrafters to have Pamela help me with new ear sleeves and she was very helpand polite all smiles will be back for sure!
  • PB
    Pauline Bowman
    Nov 3, 2025
    5.0
    Awesome customer service
  • AN
    Aseel Najjar
    Oct 25, 2025
    5.0
    This place has many amazing glasses options. The glasses I picked are really good! Thank you for this amazing experience!

Frequently Asked Questions About LensCrafters at Macy's

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.