LensCrafters

4.8
478 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
1084 Baybrook Road, Friendswood, TX
77546-2744, United States

Hours

Reviews

4.8
478 reviews
5 stars
442
4 stars
8
3 stars
1
2 stars
5
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for their friendliness, patience, and willingness to help, with specific mentions of employees like Ivy, Jason, and Rainy.

Repair Services

Customers appreciated the quick and efficient repair services offered, often completed at no charge, which contributed to positive experiences.

Product Knowledge

Several reviews highlighted the staff's expertise in helping customers choose the right frames and lenses, enhancing the overall shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported issues with communication, delays in receiving glasses, and dissatisfaction with pricing and warranty policies.

Store Environment

The store was noted for its convenient location, large selection of frames, and overall pleasant shopping atmosphere.
  • AA
    amaris
    Nov 14, 2025
    5.0
    ivy was so great , my husbands glasses broke while we were walking in the mall and she was kind enough to help us , she was so sweet thank you so much ivy !!!
  • ER
    Edgar Rojas
    Nov 10, 2025
    5.0
    The manager Ismael was The Best very Attentive , Very knowledgeable and Very Good Customer service . Experience was above and beyond .
  • AL
    Alejandra Lopez-Salas
    Oct 22, 2025
    5.0
    Great customer service, great experience.
  • KE
    Kelly Thomas (Egdorf)
    Oct 18, 2025
    5.0
    We didn't buy from here, but came to see if they could swap prescription lenses from some broken frames to new ones. Ivy and Michael helped me at no cost and it took less than 10 minutes. So kind and generous.
  • LD
    Lauren Duffett
    Oct 12, 2025
    5.0
    I love my new glasses and so happy that the salesperson Pamela Mendez was there that day. She helped me so much in picking out the frames that suited me best and deciding on lenses. Two weeks later I brought my 91 year old mom in with me to pick out her glasses, and Pam showed her the same patience and knowledge. She is so friendly; a true asset to the company. Thank you, Pam!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.