Warby Parker WestBend

Reviews

• MA

  Mike A

  4 days ago
  5.0
  Both my wife and I had a great experience in the store today. My first visit, her second. All the staff out front was friendly and helpful. The optometrist was the best optometrist I’ve been seen by in decades, maybe ever: professional, very friendly & respectful. I literally can’t say enough about her! Highly recommend.
• LH

  Lindsey Henderson

  4 days ago
  5.0
  Love all the options and sizes on frames. Customer service was why I came back and it was just as excellent the second time. Fast easy process and was in and out in under 20 minutes after purchasing prescription glasses through them.
• FF

  falconwings

  Apr 3, 2026
  2.0
  There is no lobby, waiting room....just 4 hardwood chairs.....very uninviting. The glasses selection for teens is very limited. Was hoping for a better experience.
• CR

  Cindy Rodriguez

  Mar 30, 2026
  5.0
  Would definitely recommend Warby Parker for your glasses. The eye exam was very thorough. The retail staff was friendly, helpful and very clear about the options I had with my prescription.
• RA

  Rachel Anne

  Mar 23, 2026
  5.0
  Bianca, Bee and Jordan made this such an incredible experience. I’ve been disenchanted with eye doctors since having to find a new one after mine of 20 years left to do something else and have had pretty awful experiences at other places I’ve gone. I only came in to try on some frames I saw online, but after finding the perfect pair of frames, and really needing contacts and glasses that I can actually see out of, I went ahead and got an exam done. They surprised me by getting me in right away. Jordan is just such a breath of fresh air. She asked me questions, really listened, and problem solved to make sure I could get the right prescription. Even tailoring the types of lenses to my career as a photographer, to make sure my focusing wasn’t fatiguing my eyes. I loved my old eye doctor, but man this whole experience has me feeling truly cared for. The building itself is also nice. Not sterile and cold like most eye doctors. Warm, inviting, beautiful and such a great selection. Everyone seemed not just happy to be there, but to genuinely love their job. I’m a lifer now. Not to mention I got my specialty contact and glasses exam, a year’s worth of toric contacts for both eyes, and new frames with all the lens modifications I needed for $600. I used to spend $400+ a year just on my vision insurance and contacts alone would set me back $600 or more for a year’s supply. I can’t believe I’m paying less without insurance. 100 stars if I could give them haha.

Frequently Asked Questions About Warby Parker WestBend