Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.8
254 reviews
5 stars
238
4 stars3
3 stars1
2 stars
4
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the experience.
Selection
Customers appreciate the wide variety of stylish frames available, making it easy to find options that suit their preferences.
Efficiency
Many reviews highlight the quick and seamless process for eye exams and purchasing glasses, contributing to a positive overall experience.
Pricing
The business is noted for offering reasonable prices for quality eyewear, making it an attractive option for customers.
Mixed Experiences
While most feedback is positive, there are some reports of inconsistent service and issues with staff training, particularly regarding insurance and customer interactions.
- LEL Edmunds4 days ago5.0I thoroughly enjoyed my experience at Warby Parker. From the moment I walked in, I was immediately greeted by their friendly staff who assisted me in finding the perfect frames that best fit my face and looked great! The staff member also went over the cost with me using my insurance and the various options for the particular frames I selected. Was a terrific experience!
- PEPatti EstesNov 17, 20255.0Great service-friendly, knowledgable. Easy to change order.
- ACAmanda CasellaNov 14, 20255.0Dr. Jordan is amazing! She thoroughly explained each aspect of the eye exam and took the time to answer my questions. The sales associates are knowledgeable and friendly. It was a breath of fresh air…
- LWLaura WhittonNov 11, 20255.0I purchased a pair of glasses today. The representative was very helpful and knowledgeable. This is my second pair to purchase here and I do like their quality as I have had my previous glass for 3 years and they still could be worn longer. I recommend Warby Parker for many reasons; great cost, great assistance, great quality and convenience in ordering. Honestly the only thing I think that could be better would be if there were a bit more frame choices. I will go here again for my shades and few years down the road to purchase another pair if I need new lenses.
- PRpam robbinsNov 8, 20255.0The West Bend Warby Parker store is first rate. The personnel so helpful, the glasses fun and easy to try on , and main thing prices are great.
Frequently Asked Questions About Warby Parker WestBend
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too. This is a cashless location, so we only accept payments from credit and debit cards.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What do I need to bring for an appointment at Warby Parker WestBend?
You only need your eyes to try on frames. For prescription glasses or contacts, bring your current prescription and FSA or HSA cards if applicable. Payments are accepted via credit or debit cards only.
Does Warby Parker WestBend accept vision insurance?
Yes, they work with several major insurance carriers and facilitate out-of-network benefits, though coverage may vary by plan.
Can Warby Parker WestBend measure and adjust my glasses?
Yes, optical measurements are provided and an optician is available for frame adjustments. Complimentary adjustments are offered for life.
What is the return and exchange policy?
They offer a 30-day hassle-free return or exchange for eyewear and accessories, and accept unopened contact lens returns within 30 days.
Are gift cards available at Warby Parker WestBend?
Yes, physical gift cards can be purchased in-store or online, and e-gift cards are also available.
What are the store hours at Warby Parker WestBend?
Open Monday through Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 6:00 PM.
What products does Warby Parker WestBend offer?
They offer prescription glasses starting at $95, sunglasses, progressives, contact lenses, and eye exams with friendly advisors and optometrists to assist you.
Can I book an eye exam appointment before visiting the store?
Yes, appointments are required and can be booked online through their appointment booking website for the Fort Worth WestBend location.
What nearby places can I visit around Warby Parker WestBend?
Nearby you can visit 'Pressed Juicery' for smoothies and health food, 'Commonplace Books Fort Worth' for books and coffee, and 'Van Leeuwen Ice Cream' for desserts—great spots before or after your visit.
How can nearby transit or shopping centers help me find Warby Parker WestBend?
Warby Parker is located in the WestBend shopping center, making it easy to find with lots of parking and nearby stores such as 'Rowan' jewelry and clothing store, enhancing your shopping experience.