Warby Parker WestBend

Reviews

• RA

  Rachel Anne

  2 days ago
  5.0
  Bianca, Bee and Jordan made this such an incredible experience. I’ve been disenchanted with eye doctors since having to find a new one after mine of 20 years left to do something else and have had pretty awful experiences at other places I’ve gone. I only came in to try on some frames I saw online, but after finding the perfect pair of frames, and really needing contacts and glasses that I can actually see out of, I went ahead and got an exam done. They surprised me by getting me in right away. Jordan is just such a breath of fresh air. She asked me questions, really listened, and problem solved to make sure I could get the right prescription. Even tailoring the types of lenses to my career as a photographer, to make sure my focusing wasn’t fatiguing my eyes. I loved my old eye doctor, but man this whole experience has me feeling truly cared for. The building itself is also nice. Not sterile and cold like most eye doctors. Warm, inviting, beautiful and such a great selection. Everyone seemed not just happy to be there, but to genuinely love their job. I’m a lifer now. Not to mention I got my specialty contact and glasses exam, a year’s worth of toric contacts for both eyes, and new frames with all the lens modifications I needed for $600. I used to spend $400+ a year just on my vision insurance and contacts alone would set me back $600 or more for a year’s supply. I can’t believe I’m paying less without insurance. 100 stars if I could give them haha.
• HH

  Heather

  Mar 6, 2026
  5.0
  The eye specialists were so nice and helpful. Very attentive and informative. My experience was great! First time there and I was very impressed!
• SK

  Shannon kizer

  Mar 4, 2026
  5.0
  Veronica was very helpful today! I had never been into the store, was there to buy prescription sunglasses. The Size labeling on all the Glasses is super helpful. After I narrowed my choice down to five or six, Veronica helped with my decision based on color and shape of glasses in conjunction with my face shape. I will definitely go back.
• BS

  Brian Smith

  Feb 28, 2026
  5.0
  My name is Linda Smith. Bee first met us and took care of us promptly and was so very nice and helpful! Dr Jordyn was amazing! Th exam was great and she took time to talk to us and answer all my questions! Both are a true asset to your company!! Will definitely be going again and will tell everyone to do the same!! Glasses ordered and I could t be more happy! Again, Bee was amazing at helping us and Dr Jordyn is the BEST!!!
• MC

  Montyna Cowan

  Feb 16, 2026
  5.0
  I went in to purchase a pair of prescription sunglasses as I have had prescription glasses with Warby Parker several times. David greeted me and explained that any of the glasses could be made into sunglasses and then explained that even though I use a progressive lens I could also have transitions and demonstrated to me the darkness that the lens would achieve. He then left me to look at the selection and try on various glasses (I prefer to not be hovered over and appreciated him giving me some time.) He came back to see how it was going and I made a final decision after he popped out a lens of sunglasses so that I could see what they would look like if I kept them on indoors. I was so happy with that as I was making a decision between two pairs. We pulled up my prescription, went over my selected options, I paid and the order was submitted. He provided me an email and a printed receipt as I will be filing a claim with my vision insurance on my own. Best service yesterday and I am very happy with the outcome!

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