LensCrafters

4.9
635 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2301 Porter Creek Dr, Fort Worth, TX
76177, United States

Hours

Reviews

4.9
635 reviews
5 stars
618
4 stars
5
3 stars
2
2 stars
3
1 star
7

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for their friendliness, helpfulness, and willingness to go above and beyond to assist with their needs.

Expertise

Many reviews highlighted the staff's knowledge about products and insurance, with specific mentions of employees like Sarah and Monica for their exceptional service.

Efficiency

Customers appreciated the quick service for repairs and adjustments, often noting that they were helped promptly and efficiently.

Loyalty

Several long-term customers expressed their loyalty to the store, citing positive experiences over the years and recommending it to others.

Product Selection

The store was noted for having a wide variety of frames and options, catering to different budgets and preferences.
  • CM
    Cocina a lo Boricua con Mayra
    Nov 15, 2025
    5.0
    Excellent service. The young lady was a gem. Very pleased with the attention.
  • PM
    Paige Moore
    Nov 3, 2025
    1.0
    I would give zero stars if I could. I switched eye care companies to save money; however, it has cost me 6 trips to this location and I still do not have glasses that work for me. Time off of work, manager not on duty during the visit so still no answers. I will not come back. I will have to pay out of pocket somewhere else that has better service. Frustration is not a strong enough word.
  • LM
    Lyric Movie-Board
    Oct 25, 2025
    5.0
    We always come to this location for the entire family and have for years! They understand needs and exactly what your vision experience could be. My most recent visit reminded me why I am so loyal to them. This location has the friendliest and most helpful team. Every single one speaks with many years experience. The manager assisted my last visit and was AMAZING! I highly recommend the great team at this store!
  • HV
    Hieu Vuong
    Oct 24, 2025
    5.0
    ​I honestly can't say enough good things about Sarah at this LensCrafters. We came in feeling pretty stressed because our warranty was expiring in just a couple of weeks, and to top it off, the frames were discontinued. I was basically prepared to be told "sorry, nothing we can do." ​Sarah completely took charge. She didn't just give up when the computer said "discontinued." She went on a mission, making calls, checking every possible source, and just refused to take no for an answer. And she did it! She found the exact frames we needed! It was unbelievable. She turned a really frustrating situation into a huge win. Sarah's customer service is on another level—she genuinely cares and will work magic for you. Thank you, Sarah!!
  • RQ
    rebekah queen
    Oct 22, 2025
    5.0
    The staff was amazing. The lovely young lady whom assisted me, was very knowledgeable on pricing and my insurance information. I appreciated that she listened to my requests and needs. I was able to make the best decisions and I will continue to encourage family and friends to go to Lens Crafters 2301 Porter Creek 76177🤓

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.