GNC aims to inspire people to live well. Whether someone is an athlete or just starting to focus on their health, we want to deliver the cutting-edge, efficacious ingredients and products they deserve.
I want to share my experience at GNC, which has been consistently disappointing due to one employee, Monica. Each time I visit, she is the person assisting me, and her behavior is consistently condescending and rude. It’s evident that she lacks proper customer service training. During my most recent visit, Monica blamed me for not “redeeming” my loyalty points, even though my points are automatically applied to my account and clearly visible.
When I inquired about applying my points, she became visibly annoyed, creating an unnecessary ordeal and continuing to place the blame on me for not mentioning it sooner. She then requested my account details, only to claim that, because the location is a franchise, they cannot view customer points. This explanation made little sense, as I have been a loyal GNC customer and have shopped at various other locations without any issues regarding loyalty points.
This repeated lack of courtesy and professionalism has left me with no intention of returning to this store again. Unfortunately, Monica seems to be the only associate I interact with at this location, which is disappointing given my otherwise positive experiences at other GNC stores.
BC
Brayan Calderon
Aug 3, 2023
5.0
This GNC location is the best location!! The way they treat and help their customers is so amazing especially Monica, and eren! Love this store
KL
Kyle Lucas
Jul 7, 2023
5.0
Absolutely love this store Gavin is the best! Super helpful and knows his stuff
DP
Daniel Puente
Jun 24, 2023
5.0
I’m now getting back into working out and at one time I used to know all what the products did. 3 years later the brands changed and the product and their functionality. It was really good to know someone was behind the counter who wasn’t afraid to ask questions and point me into the right direction. A big thank you to the lady behind the counter who shows me the new brands, what they do, how it works and made me feel better about getting back into supplements.
What products does GNC at Trinity Commons in Fort Worth offer?
GNC offers health and sports-related vitamins, supplements, herbs, drinks, and snacks aimed at inspiring people to live well and support their health and athletic goals.
Where is the GNC store located in Fort Worth?
The GNC store is located at 3000 S Hulen, Suite 124, Trinity Commons, Fort Worth, TX 76109, USA.
What are the operating hours of the GNC store at Trinity Commons?
The GNC store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sundays from 11:00 AM to 6:00 PM.
How can I contact the GNC store at Trinity Commons?
You can contact the store by phone at +1 817-731-0550 or visit their website at https://stores.gnc.com/all-stores-texas/fort-worth/3000-s-hulen.
Does GNC have an app for easy ordering and shopping?
Yes, you can order through the GNC app available on the Apple App Store or visit their website at https://www.gnc.com/.
What nearby places can I visit before or after shopping at GNC in Trinity Commons?
Nearby, you can visit several places such as Tom Thumb supermarket for groceries, Starbucks for coffee, and Ulta Beauty for cosmetics and hair salon services.
Are there any nearby services for auto care close to GNC at Trinity Commons?
Yes, Drive Fresh offers auto detailing and car wash services near GNC for convenient vehicle care when you visit.
Where can I find beauty and wellness services near GNC in Trinity Commons?
You can find beauty salons like Drybar Fort Worth Hulen, Charlotte Tilbury, and Luxury Nails nearby for hair, nails, and spa services.
What options are available near GNC if I need storage or moving services?
American Outlaw Logistics and Record Nations provide storage and moving related services near Trinity Commons, which can be helpful if you're relocating or need temporary storage.
How can GNC customers use nearby amenities for convenience?
Customers can combine their visit to GNC with trips to nearby amenities like the UPS Authorized Shipping Outlet for shipping needs, Bank of America Mortgage for financial services, or even grab coffee at Starbucks for refreshment.