Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- DebitAvailable
- Cash onlyNot available
Location
National Seating & Mobility
2300 Valley View Lane, Farmers Branch, TX
75234, United States
Hours
Reviews
2.6
69 reviews
5 stars
26
4 stars0
3 stars1
2 stars1
1 star
41
- MMMrTagMeDec 8, 20251.0Beware!!!placed a order with the company 8 months later multiple calls to the company with dozens of promises to call me back not even by the escalation team ...every call takes over 30 mins on hold for someone to answer only to say they haven't started on the order.
- GWGreg WilliamsNov 5, 20255.0Edd Spradling is the absolute best wheelchair and seating guy in the business! He’s been doing excellent work with kids and adults for more than 40 years. And, most of his clients have been with him from childhood to adulthood.
- BNBarrett NortonOct 15, 20251.0Unethical, terrible service, will abandon you without notice and refuse to give medical records. Honestly seems like a scam or medical fraud, these people do not care about you.
- BNBailey NortonOct 15, 20251.0This place is absolutely worthless do not give them your business. They’re actively committing Medicare fraud which is now being investigated. They have flat out lied about issuing a refund to Medicare. This business is about making money not helping people. They have interfered with medical treatment and care that has contributed to the physical decline of my LO. They have refused to provide a way to request medical records and correspondence when requested which is illegal. They have fired my LO from service leaving him stranded with no way of getting needed medical equipment knowing full well that another company won’t service a chair they didn’t provide. DO NOT USE ANY BRANCH OF NSM.
- SBSteve BOct 9, 20255.0Brent Orr Has Truly Left His Mark! Every conceivable medical supply need can be met by the outstanding team at National Seating & Mobility in Farmers Branch, Texas. I met Mr. Brent Orr over two decades ago, and ever since, he has been my go-to professional for all things related to medical equipment and supplies. I am completely paralyzed from the chest down, which means my needs are very specific — from detailed measurements to customized adjustments. Yet for more than 20 years, Mr. Orr has consistently met every one of those needs with exceptional patience, expertise, and care. During my most recent visit with N.S.M., I also had the pleasure of speaking with Imelda, who was impressively knowledgeable, efficient, and courteous. For all of my future medical supply needs in the DFW Metroplex, I will continue to rely on National Seating & Mobility. Big Steve 🙂
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility in Dallas offer?
National Seating & Mobility designs one-of-a-kind mobility solutions that are comfortable, safe, and tailored to work in complete sync with each client to promote independence and self-reliance.
Where is National Seating & Mobility located in Farmers Branch, TX?
National Seating & Mobility is located at 2300 Valley View Lane, Suite 205, Farmers Branch, TX 75234.
What are the business hours of National Seating & Mobility?
National Seating & Mobility is open Monday through Friday from 8:30 AM to 4:30 PM and closed on weekends and major holidays such as Thanksgiving and Christmas.
How can I contact National Seating & Mobility by phone or email?
You can reach National Seating & Mobility at (972) 206-7345 or email Dallas@nsm-seating.com.
Does National Seating & Mobility provide repair services for mobility equipment?
Yes, they offer services including remote evaluations as well as service and repair for mobility equipment.
What payment methods are accepted at National Seating & Mobility?
National Seating & Mobility accepts debit and credit card payments and does not require cash only.
Is National Seating & Mobility active on social media?
Yes, they have a Facebook page (http://facebook.com/NSMobility/) and an Instagram handle (@nsmobility).
What nearby places can I visit around National Seating & Mobility?
Near National Seating & Mobility, you can visit Flag Systems | Flags & Flagpoles for retail and hobby shopping, Prism Specialties Art of DFW for art restoration and event photography, and The Ivory Dahlia for professional photography services.
Are there healthcare-related services near National Seating & Mobility?
Yes, nearby healthcare-related locations include Anchor of Hope Opioid Treatment Program offering addiction treatment and counseling, and Recovery Services of America providing collection agency services.
Which nearby businesses might be helpful for someone visiting National Seating & Mobility?
Visitors might find City Electric Supply Farmers Branch useful for electrical supplies or Sears Parts & Repair Center for appliance repair services nearby.