LensCrafters

4.4
334 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
118 Town Pl, Fairview, TX
75069-1822, United States

Hours

Reviews

4.4
334 reviews
5 stars
273
4 stars
13
3 stars
2
2 stars
1
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, knowledgeable, and helpful throughout their experience.

Product Quality

Customers expressed satisfaction with the quality of glasses and lenses, often highlighting the excellent selection available.

Efficiency

Several reviews noted quick service, with many customers being able to resolve issues or complete purchases in a timely manner.

Negative Experiences

A few customers reported negative interactions with management and issues with customer service, particularly regarding refunds and adjustments.

Store Environment

The store was described as clean and well-organized, contributing to a pleasant shopping experience.
  • SN
    Sofya N
    Oct 19, 2025
    5.0
    Pascale est d’une efficacité exemplaire Et les lunettes sont les meilleures de Montréal Je recommande fortement cet endroit .
  • SS
    Sin Song
    Oct 17, 2025
    5.0
    Great service and excellent quality detail assistance.
  • DC
    Deb Chakraborty
    Oct 16, 2025
    5.0
    I recently ran into a tough situation with my prescription frames (of over 3 years) breaking apart. Since, I had changed the prescription not too long ago, I was rather worried that I would be out of options, and I would be looking at an expensive repair/replacement process. I was delighted as to how the issue was promptly resolved and how I was able to walk out with a new pair of frames with the prescription lenses being retrofitted in them, all in a span of 30 min. This was at the Allen store. Jacalyn, who was the store associate, went above and beyond to get this issue resolved. I was delighted by the overall experience. I would definitely recommend Lenscrafters and Jacalyn any day for all your prescription glass needs.
  • LR
    Leslie Reichert
    Sep 26, 2025
    5.0
    Shopping with Jacalyn at LensCrafters in Fairview was a joy. She is very knowledgeable and did a great job of explaining options such as with progressive lens. Her help in frame selection and fit issues my face and head present were invaluable.
  • HF
    herbert floyd
    Aug 24, 2025
    5.0
    Jacalyn was very helpful and knowledgeable. She didn’t try to upsell me. She actually tried to give me the lowest price possible if she is commission based that was not her concern. She really wanted to help me pick out a pair of glasses that I was comfortable with. I purchased a pair of the AI glasses and came to purchase my second pair today. Let’s say I left happy.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.