Planet Fitness

Reviews

• DM

  David Martinez

  2 days ago
  5.0
  THANK YOU plant for finally putting some power lifting stations !!! Beautiful!!!
• CW

  CM Wright

  Oct 31, 2025
  1.0
  I’ve been here several times I know some of the employees have been super nice. However, this morning the first time I met Felix and another lady named Jacqueline. Felix told me that that is the general manager. I had gone into the ladies room early in No one was at the front desk. I had an issue scanning in, but I had nobody About it and I couldn’t wait. I accidentally left something. In the ladies locker room. I ran back and he said there was someone that walked up Felix. To check in I couldn’t. I said please let me get it before someone takes it. That’s when he asked Lady to go in there, I wasn’t allowed to even walk with her to try and find it. I gave him my information he asked for my name and that’s it. I told him I created the account and another state, but that’s Should be able to pull up my account. I know this because another location. Had to check me in manually one time. I ran and got my wallet. Get my ID went back in and said to Felix would you mind doing a little To try and find me in the system so I can take care of my account. I told him I didn’t appreciate that. He just walked away from it and didn’t even try And because of that all this time passed, and I wasn’t able to go look for That I left in the woman’s locker room. It is certainly not my fault they’re having issues with Computer apparently and can’t find me in their system. This time he asked for my email address and my date of birth He kind of threw his hands up and said I can’t find you. So I guess I’m supposed to. He didn’t make any effort to get the manager to try and find me he did Support or IT to get to the bottom of where is my account I offered to show him on my phone my account. He was not interested.. I know, for a fact, they can look up my account even if I Up my membership, a nationwide membership, and another state. That tells me he was purposely trying to not find me In the system. He didn’t ask to see my ID. He didn’t ask me for another phone Suggested do you want to try another phone number? No response. I asked him that twice and he heard me. What a very disappointing treatment. I said to the lady that it was hum Felt like I wasn’t important in that I was questioning with her to come Ever again. She did a very sarcastic response of sure that would be fine.. That’s the kind of attitude they have towards customers. Maybe they like customers that look a certain way.. That’s the bye-bye God and it’s a terrible feeling. I had to finally leave. Because he wouldn’t do To find my account. I’ll have to go to another location for them to find it. That’s basically refusing to help me. I would like to add that I brought it to About the showers being cold Sometimes after I work out. One employee told me All the showers at the same time And wait about 15 minutes. The idea worked However, I don’t have the extra time to do that. About a week ago Again, and it was cold water again. I don’t think management Because I know that several people Complained about cold water only . I think the staff cares But the management doesn’t seem to care nor take any action As this has been an ongoing problem For a long time.
• NK

  Naba Khan

  Oct 17, 2025
  5.0
  My regular gym. Staff keeps to themselves (which is what you want out of gym staff) unless you talk to them and they’re personable and kind. Gym and bathrooms are clean.
• MR

  Malen R.

  Oct 11, 2025
  3.0
  Solid location, clean, economical, not too expensive. Update: Had to drop my rating by 2 stars bc half the cable equipment is always missing clips. I've asked the staff multiple times but they haven't replaced it in a month, will restore it back once they replace the clips.
• CA

  Chametria Anderson

  Oct 9, 2025
  4.0
  I honestly LOVE this gym and how close it is to my home, but there are a few things I wish they had/would upgrade, like adding mirrors to the other “workout rooms”, as some of us don’t want to work out on the side wall with all the lifters, add a long mirror in the restrooms, possibly upgrading the stair masters, and a sauna would be nice, (but that’s just wishful thinking)…Besides “my wants” this is a SPOTLESS CLEAN AND GREAT neighborhood gym with some of the friendliest employees!!

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