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UCare Urgent Care in El Paso, TX

About

Urgent CareDoctorEmergency Care PhysicianFamily Practice PhysicianMedical ClinicOccupational MedicineHospitalSports MedicineHealth ClinicX Rays & Imaging
Here at UCare Urgent Care in El Paso, TX, our mission is to provide high quality urgent medical care for people of all ages by offering compassionate and personalized service, in a timely and efficient manner every day of the year. Our vision is to become the leading urgent care system in the region by coupling technology with timely and efficient patient care. Our values are compassionate care for each of our patients with empathy, kindness, sincerity, and consideration. We value excellence and strive to provide the highest level of quality medical care. We want to give each of our patients that walk into our walk-in clinic the best customer service we possibly can.

Location

UCare Urgent Care in El Paso, TX
3051 N Zaragoza Rd, El Paso, TX
79938, United States

Hours

Monday9:00 AM - 9:00 PM
Tuesday9:00 AM - 9:00 PM
Wednesday9:00 AM - 9:00 PM
Thursday9:00 AM - 9:00 PM
Friday9:00 AM - 9:00 PM
Saturday9:00 AM - 5:00 PM
Sunday9:00 AM - 5:00 PM

Reviews

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4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars
25
1 star
1

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.

Customer Service

Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.

Cleanliness

The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.

Coupon Issues

Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.

Operational Hours

There were complaints about unclear operational hours and being turned away before closing time.