Urgent CareDoctorEmergency Care PhysicianFamily Practice PhysicianMedical ClinicOccupational MedicineHospitalSports MedicineHealth ClinicX Rays & Imaging
Here at UCare Urgent Care in El Paso, TX, our mission is to provide high quality urgent medical care for people of all ages by offering compassionate and personalized service, in a timely and efficient manner every day of the year.
Our vision is to become the leading urgent care system in the region by coupling technology with timely and efficient patient care.
Our values are compassionate care for each of our patients with empathy, kindness, sincerity, and consideration. We value excellence and strive to provide the highest level of quality medical care. We want to give each of our patients that walk into our walk-in clinic the best customer service we possibly can.
Location
UCare Urgent Care Clinics Lee Trevino Dr - El Paso TX
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.