The Good Feet Store’s personally-fitted arch supports and orthotics are designed to relieve foot, heel, knee, hip, and back pain often caused by foot-related problems like plantar fasciitis and bunions. Stop by any store for your free, no-obligation, personalized fitting.
Mixed reviews on customer service; some praised staff for being helpful and knowledgeable, while others reported pushy sales tactics and poor experiences.
Product Effectiveness
Many customers reported positive outcomes with arch supports and inserts, experiencing relief from foot pain, while others felt the products were ineffective or overpriced.
Pricing
Customers frequently mentioned high prices for products, with some expressing that they felt the costs were not justified.
Sales Experience
Several reviews highlighted aggressive sales tactics, with customers feeling pressured to purchase additional items beyond their initial needs.
Staff Knowledge
Staff members were often described as knowledgeable and professional, providing detailed explanations about products and fitting.
RS
Ronald Sampsell
1 day ago
5.0
Excellent Excellent experience. Aaron Montes was very knowledgeable and a pleasant sales manager to work with. So far I am doing great with the inserts following the instructions and feeling better. Keep up the good work. It was a little more than I wanted to spend but if it helps than it was a good spend. Thank you 😊
JC
Joe Chitwood
3 days ago
5.0
Great store, great staff and great products. Carlos listened to my extensive list of maladies and came up with a plan for me. I am in less pain and able to walk with more confidence.
PC
Perla Cruz
Nov 11, 2025
5.0
I made the best decision ever! I had the pleasure of meeting Carlos who really took the time to listen and understand my needs. He was very knowledgeable and made sure that I understood and was comfortable with each step of the process. The difference I’ve felt since getting my arch supports has been amazing.
AA
Adrian Aguirre
Nov 10, 2025
5.0
Fui por dolor de pies por más de 10 años el vendedor Carlos al atenderme me tuvo mucha paciencia, se tomó todo el tiempo para asegurarme de cuáles serían mis plantillas adecuadas, siguiendo los pasos tal y como Carlos me explico cómo al instante sentí la gran diferencia al caminar ya que estar de pie más de 12 horas al día era algo casi imposible de hacer, con las plantillas me da tiempo de hacer otras cosas, de verdad agradezco mucho por todo lo que hicieron por mi, me quitaron un gran peso de encima y de estar visitando doctores que nomás me inyectaban para quitarme el dolor, incluso ya siento más blandos mis plantas de los pies y ya los callos no se sienten
Muchas gracias
HW
Heather Wallace
Oct 22, 2025
1.0
What a waste of money it cost us over $1500 for the insert that made everything worse. Our podiatrist said we may have just put the money in our shoes would have been more effective than these inserts. I ad vise don't waste your money or time. They refuse to refund the money yeah they have a warranty but that's just for replacements not for money back if it makes things worse. Now we have to pay even move for surgery.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet Arch Supports differ from typical shoe inserts or insoles?
Good Feet Arch Supports are specifically designed to provide firm yet flexible support that corrects poor foot biomechanics, offering long-term pain relief unlike standard inserts.
Can wearing arch supports help if my feet hurt even when I wear good shoes?
Yes, often foot pain is due to the foot's mechanics rather than the shoes. Proper arch supports stabilize the foot, reducing discomfort from common foot problems.
Will I be able to take my arch supports home the same day I purchase them at The Good Feet Store?
Yes, for customers aged 6 and older, you can take home your fitted arch supports on the same day as purchase.
How can I get a free fitting for arch supports at The Good Feet Store?
Simply visit The Good Feet Store in El Paso; no appointment is necessary, but scheduling one online is an option if preferred.
Can I use my Health Savings Account (HSA) or Flexible Spending Account (FSA) to buy arch supports?
Yes, arch supports are eligible for reimbursement with HSA, FSA, or HRA accounts, but not with limited-purpose or dependent care FSAs. Check with your plan administrator before purchase.
What are The Good Feet Store's hours of operation in El Paso, TX?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM, and Sunday from 10:00 AM to 5:00 PM, with some holiday hours exceptions.
Where is The Good Feet Store located in El Paso?
The store is located at 1115 Airway Blvd, Suite 200, El Paso, TX 79925.
Are there any good nearby restaurants I can visit before or after getting fitted at The Good Feet Store?
Yes, nearby dining options include Jimmy John's for sandwiches, Famous Dave's Bar-B-Que for American barbecue, and West Texas Chophouse for steak and drinks, all within easy reach.
Can I find any automotive services near The Good Feet Store in El Paso?
Yes, several automotive-related places such as Hoy Family Auto, Hoy Volkswagen El Paso, and Mercedes-Benz of El Paso are close by, which may be convenient if you need car services during your visit.
Are there any nearby wellness or holistic centers near The Good Feet Store?
Nearby wellness options include Maharaja Mindfulness and Hypnosis and Alternativa Naturista, offering services like meditation and holistic health therapies which might complement foot care.