Certified by Southwest Urgent Care Center • Feb 22, 2026
Urgent Care
Southwest Urgent Care Center provides urgent care, X-rays, stitches, testing, sports injuries, lab work, and DOT, sports, and workers comp physicals to the El Paso, TX area.
Location
Certified by Southwest Urgent Care Center • Feb 22, 2026
Certified by Southwest Urgent Care Center • Feb 22, 2026
Reviews
4.8
680 reviews
5 stars
623
4 stars
20
3 stars4
2 stars1
1 star
32
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Many customers praised the friendly and caring nature of the staff, highlighting their attentiveness and professionalism.
Wait Times
Most reviews noted minimal wait times, with many customers being seen quickly after check-in.
Quality of Care
While many customers reported positive experiences with thorough examinations and effective treatments, some expressed dissatisfaction with the quality of care received, citing misdiagnoses and lack of proper attention.
Insurance Issues
Several customers reported frustrations regarding insurance acceptance and billing practices, particularly with Medicaid and unexpected costs.
Communication Problems
A few reviews mentioned issues with communication, particularly regarding prescriptions and treatment options, leading to confusion and dissatisfaction.
CA
Cynthia Avila
Feb 14, 2026
5.0
I love this place. The staff is very nice no wait time. The docrors take there time to fully examine you and give you shots the same day that you go in.
CM
Chris Miller
Jan 28, 2026
1.0
Keep in mind that if you go to this office along with your sick loved one, they will not allow you to accompany them to see the doctor. They will require you to stay in the waiting room.
They will also require you to wear a mask while you wait in the lobby for your loved one.
KA
karla aveytia
Dec 26, 2025
1.0
They don’t accept Medicaid
LG
leila green
Dec 24, 2025
1.0
Went because my daughter was very sick , they said she had flu took her to ER next day she had RSV CORONAVIRUS AND PNEUMONIA. Had to be admitted to ICU for an ENTIRE WEEK . Never go here the doctor had us in and about and didn’t even properly exam her didn’t listen to her lungs just threw a diagnosis and prescription and had us out .
TT
Tony
Nov 21, 2025
1.0
Here’s a polished version of your text:
I have usually received good care at Southwest Urgent Care. I was very disappointed, however, because I had spoken with staff members earlier in the day and was told to pick up something before 5:30. When I arrived at the clinic at 5:25, everything was already closed.
Frequently Asked Questions About Southwest Urgent Care Center
What services does Southwest Urgent Care Center offer?
Southwest Urgent Care Center provides urgent care, X-rays, stitches, testing, sports injuries treatment, lab work, and DOT, sports, and workers comp physicals in El Paso, TX.
Where is Southwest Urgent Care Center located?
It is located at 2030 N Mesa St, El Paso, TX 79902, USA.
What are the operating hours of Southwest Urgent Care Center?
The center is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods are accepted at Southwest Urgent Care Center?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Southwest Urgent Care Center offer services in Spanish?
Yes, services are offered in both English and Spanish.
Is Southwest Urgent Care Center affiliated with any professional organization?
Yes, it is a member of the Urgent Care Association.
Where can I find more information or contact Southwest Urgent Care Center?
You can visit their website at https://www.southwesturgentcare.net/ or call them at +1 915-910-6595. They also have a Facebook page https://www.facebook.com/112885587833278 and Instagram @southwest_urgent_care.
What dining options are near Southwest Urgent Care Center?
Nearby, you can find Raising Cane's chicken restaurant, Taco Bell Mexican fast food, Tacos Don Cuco, Masayoshi Sushi food truck, Johnny Rockets diner, and The Glazy Donut Co. for donuts and smoothies.
Are there any gas stations close to Southwest Urgent Care Center?
Yes, Alon Gas Station and Good Time Stores gas station are located nearby, which can be convenient for refueling before or after your visit.
What medical facilities are located near Southwest Urgent Care Center?
Nearby medical facilities include Dermatology & Aesthetic Center of El Paso, Livingston Hearing Aid Center, Dr. Peter S Herman, El Paso Women's Health Care Center, Meridian Medical & Associates, LLC, Quest Diagnostics, and Clinica De Los Ninos.
Brand Certified Facts from Southwest Urgent Care Center
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Certified February 22, 2026Yext Knowledge Graph
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