Business Details
About
Urgent Care
Southwest Urgent Care Center provides urgent care, X-rays, stitches, testing, sports injuries, lab work, and DOT, sports, and workers comp physicals to the El Paso, TX area.
Location
Hours
Reviews
4.8
678 reviews
5 stars
622
4 stars
20
3 stars4
2 stars1
1 star
31
What are people saying?
AI-generated from recent customer reviews
Quality of Care
While many customers praised the attentive and caring staff, there were several reports of inadequate examinations and dismissive attitudes from some providers.
Wait Times
Most reviews highlighted short wait times and efficient service, with many customers being seen promptly after check-in.
Staff Professionalism
The majority of feedback indicated friendly and professional staff, although a few reviews mentioned instances of rudeness and poor customer service.
Prescription Issues
Several customers experienced problems with prescriptions not being sent to pharmacies or incorrect medications being prescribed.
Overall Experience
Many customers expressed satisfaction with their visits, citing quick service and effective treatment, while some reported negative experiences that led to a lack of trust in the care provided.
- KAkarla aveytiaDec 26, 20251.0They don’t accept Medicaid
- LGleila greenDec 24, 20251.0Went because my daughter was very sick , they said she had flu took her to ER next day she had RSV CORONAVIRUS AND PNEUMONIA. Had to be admitted to ICU for an ENTIRE WEEK . Never go here the doctor had us in and about and didn’t even properly exam her didn’t listen to her lungs just threw a diagnosis and prescription and had us out .
- TTTonyNov 21, 20251.0Here’s a polished version of your text: I have usually received good care at Southwest Urgent Care. I was very disappointed, however, because I had spoken with staff members earlier in the day and was told to pick up something before 5:30. When I arrived at the clinic at 5:25, everything was already closed.
- IIIsaacOct 25, 20255.0This place treated my wife so well. Shes been to so many doctors who refused to give her zofran for some reason yet they not only prescribed her some but gave her one in office. Shes lost so much weight and now she has a chance to gain some again
- NSnan smithJul 2, 20205.0Arrived and was taken back within minutes. Testing I h was done quickly and out of there promptly! I would go back! Nice, friendly staff!
Frequently Asked Questions About Southwest Urgent Care Center
What services does Southwest Urgent Care Center offer?
Southwest Urgent Care Center provides urgent care, X-rays, stitches, testing, sports injuries treatment, lab work, and DOT, sports, and workers comp physicals in El Paso, TX.
Where is Southwest Urgent Care Center located?
It is located at 2030 N Mesa St, El Paso, TX 79902, USA.
What are the operating hours of Southwest Urgent Care Center?
The center is open Monday to Thursday from 8:00 AM to 8:00 PM, Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Which payment methods are accepted at Southwest Urgent Care Center?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Southwest Urgent Care Center offer services in Spanish?
Yes, services are offered in both English and Spanish.
Is Southwest Urgent Care Center affiliated with any professional organization?
Yes, it is a member of the Urgent Care Association.
Where can I find more information or contact Southwest Urgent Care Center?
You can visit their website at https://www.southwesturgentcare.net/ or call them at +1 915-910-6595. They also have a Facebook page https://www.facebook.com/112885587833278 and Instagram @southwest_urgent_care.
What dining options are near Southwest Urgent Care Center?
Nearby, you can find Raising Cane's chicken restaurant, Taco Bell Mexican fast food, Tacos Don Cuco, Masayoshi Sushi food truck, Johnny Rockets diner, and The Glazy Donut Co. for donuts and smoothies.
Are there any gas stations close to Southwest Urgent Care Center?
Yes, Alon Gas Station and Good Time Stores gas station are located nearby, which can be convenient for refueling before or after your visit.
What medical facilities are located near Southwest Urgent Care Center?
Nearby medical facilities include Dermatology & Aesthetic Center of El Paso, Livingston Hearing Aid Center, Dr. Peter S Herman, El Paso Women's Health Care Center, Meridian Medical & Associates, LLC, Quest Diagnostics, and Clinica De Los Ninos.