Business Details
About
Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength.
With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.
Location
Hours
Reviews
3.8
232 reviews
5 stars
134
4 stars
25
3 stars
17
2 stars
10
1 star
46
What are people saying?
AI-generated from recent customer reviews
Cleanliness
While some customers praised the cleanliness of the gym, many reported issues with dirty restrooms and a lack of cleaning supplies.
Staff Attitude
Customer service experiences varied significantly; some staff were described as friendly and helpful, while others, particularly a staff member named Sam, received negative feedback for rudeness.
Equipment Maintenance
Numerous reviews highlighted broken or out-of-service machines, with complaints about the lack of maintenance and repair.
Temperature Control
Several customers mentioned that the gym was often too hot, making workouts uncomfortable.
Water Availability
Many customers expressed frustration over non-functioning water fountains and a lack of drinking water, impacting their workout experience.
- ECellen clarkNov 12, 20255.0Humberto was very very helpful he is a great fitness instructor I really like the facility to its clean the staff is super friendly looking forward to my weight loss Journey at this Center
- EJEvelin Chavira (Jesús)Oct 30, 20251.0Lean las reseñas antes de que se decepcionen y pierdan su tiempo 😒
- WCWilson ChengOct 26, 20255.0Love Planet Fitness. The staff is very friendly and professional. They always clean the gym and the machines. Everyone has great gym etiquette and everyone wipe down when they finished working out. There are alot of weight and cardio machines; I rarely have to wait to get a workout in! Great experience and great atmosphere! I have no issue finding parking. Gym membership is affordable.
- TBThe two Crazy brosOct 21, 20251.0It’s unbearably hot in this Planet Fitness, and the water fountain doesn’t even work. It’s not safe or comfortable to work out like this , they really need to fix these issues immediately.
- RBReflecting BackOct 3, 20253.0Yes their are unprofessional bullies here as well as some nice professional people that work here, as well as a weirdo going around making inappropriate comments once they befriend you. 😈 started to get aggresive with hitting my hand hard with closed a fists this man is a coward spoiled kid that didnt get what he wanted. In which he also circle the parking lot looking for me at one point because i didnt want to get in his car.I try not to be scared because I know my God dont play about me and also tried to be kind to him but he is getting out of hand. You reap what you sow. As a Child of the King of the true living God not religion but a personal relationship with him through Jesus, judgement coming to those who mess with God's people. 💯 may you repent and turn to Jesus that he may show you mercy and then his favor because The world and the lusts of the eyes is fading away but those who hope in the Lord shall soar like wings on eagles. Though we fall he will lift us up again. Some people are about to feel the wrath of God although he is a merciful God he is also a just God and the wicked will not go unpunished.
Frequently Asked Questions About Planet Fitness
What makes Planet Fitness unique compared to other gyms?
Planet Fitness offers a welcoming Judgement Free Zone® where members can build strength at their own pace with best-in-class equipment and over 2,700 locations.
What are the operating hours of Planet Fitness in Horizon City, TX?
Planet Fitness is open 24 hours from Monday to Thursday, until 9:00 PM on Friday, and from 7:00 AM to 7:00 PM on weekends.
What fitness services are available at Planet Fitness?
Services include ClassicAccess, mobile app workouts, free In-Club Fitness Training, WiFi, massage chairs, tanning, HydroMassage, Total Body Enhancement, fitness training, and a recovery lounge, among others.
Where is Planet Fitness located in El Paso, TX?
Planet Fitness is located at 13681 Gateway Blvd W, El Paso, TX 79928.
How can I contact Planet Fitness in Horizon City?
You can reach Planet Fitness at +1 915-881-3354 for any inquiries.
Are there mobile apps available for Planet Fitness workouts?
Yes, Planet Fitness offers a mobile app available on iOS and Android for hundreds of workouts and fitness resources.
What types of memberships does Planet Fitness offer?
You can explore various gym memberships on Planet Fitness's website or app links, which offer flexible pricing options.
What nearby places can I visit alongside Planet Fitness for vehicle services?
Near Planet Fitness, you can visit Caliber Collision for auto body and repair, Doggett Freightliner for car sales, and Western Star Trucks for truck and auto parts.
Are there local parks near Planet Fitness for outdoor activities?
Yes, Horizon Hills Park is nearby offering a park, skate park, and natural outdoor spaces great for exercise before or after your gym session.
What educational facilities are close to Planet Fitness?
Nearby educational facilities include El Paso Community College - Mission del Paso, EPCC Law Enforcement Training Academy, and Mission Early College High School, which might be convenient for students and staff to access the gym.