Planet Fitness

4.2
615 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
1505 N Zaragoza Rd, El Paso, TX
79936, United States

Hours

Reviews

4.2
615 reviews
5 stars
381
4 stars
108
3 stars
44
2 stars
22
1 star
60

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Many customers praised the gym for being clean, though some noted issues with the showers and locker rooms.

Customer Service

Feedback on staff was mixed; while some praised friendly and helpful employees, others reported unprofessional behavior and poor customer service.

Equipment Issues

Several reviews mentioned that equipment was frequently out of order, causing frustration for users.

Crowding

Many customers expressed concerns about overcrowding, especially during peak hours and summer months when kids are allowed free access.

Atmosphere

The gym was generally described as having a friendly and motivating atmosphere, although some found it difficult to work out due to distractions.
  • AG
    Alex Gutierrez
    Oct 13, 2025
    5.0
    Great place for a good workout
  • SS
    Sergei
    Sep 8, 2025
    5.0
    Damn, there are some really strong people in this city, so they could break down the shower door.😊
  • AG
    Akuma G
    Jul 27, 2025
    4.0
    When will the air conditioner be fixed? The locker room feels like a sauna, and the gym is sweltering. The showers have only hot water, which I can understand for women, but men need a cold shower to cool off.
  • LV
    Luis Vizcarra
    Jul 8, 2025
    1.0
    The equipment didn’t work, and it had no sign saying so. This wouldn’t be the first time it happened.
  • ZS
    Zahed sahak
    May 31, 2025
    1.0
    New Person Working The Front desk today Was really not professional At all I've been coming as a Guest with My Friend for a while now And We've Never Experienced Anything like today my friend asked me to grab some water and a pre workout Upon paying the front desk guy asks if we were paying with the card on file which I said I was going to pay with my card Then he proceeded to charge me The full amount without giving my Friend the discount we asked why and He said that he needs to charge me full price for the drinks since I'm just a Guest which We were never informed about that and have never had issues before he then said Next time Mention which account you are using Which I paid Because my friend did not have his card! Very unprofessional for sure

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness at the El Paso Zaragoza location?

Planet Fitness believes "We’re All Strong On This Planet™" and offers a welcoming Judgement Free Zone® where everyone can build strength at their own pace with best-in-class equipment.

What are the operating hours for Planet Fitness in El Paso Zaragoza?

The gym is open 24 hours from Monday to Thursday, 24 hours on Friday until 9 PM, and from 7 AM to 7 PM on weekends.