Planet Fitness

Reviews

• LG

  Lorie Garcia

  Oct 22, 2025
  1.0
  Threadmills along with other machines are always out of order. Fix them!
• JR

  Joaquin Rodriguez

  Oct 15, 2025
  2.0
  It’s the newest gym and also the dirtiest. It makes no sense. The floor is always covered in dust, with lint the size of a mouse, and the Black Member rooms are VERY dirty — even though you pay extra to access them. And it’s not something recent; it’s been happening for months. To make things worse, now that the temperatures outside have dropped, there’s barely any air conditioning or ventilation inside the gym, and it gets really hot while you’re working out because you’re sweating. Not to mention that during peak hours, many of the cardio machines are turned off, so you have to leave without using them. Since they changed the coordinator, I often find there’s no paper in any of the dispensers, the trash cans are overflowing, and kids younger than the allowed age are training.
• AA

  Ailed

  Sep 20, 2025
  1.0
  On 9-19-25 I went to planet fitness to relax, I took a guest with me, to share the time with. I am 61 years old lady, a grandmother. I went to scan in with Taylor, the supervisor. She dose not have people skills, she is very rude, to treat others, to help. She said, my bill has not been payed. But did not talk to me. On how we can solve this situation? She could have got my credit card, and got the payment there. She did not. She let me in, with me and my guest. 9-20-25 Next day, I went to the bank. To see what is going on? The bank said the same thing. I most give them my credit card. Pass the payment. I arrived at planet fitness. Taylor was at the front dest. I spoke in Spanish, because I don't speak English. She pressed the lunk bell, a few times, a employee came, who could speak Spanish. With another staff member. So now, there where 3 staff members? One helping and 2 staff just standing there. I am a 61 yr old lady, what harm can I do? The gentleman helping me, was very kind and respectful. He took my payment and let me in. This issue, needs to be brought up with her corporate office, revaluation, on her, and how she treats others. Her staff treats others, better than herself. My guest stood quiet, I felt embarrassed.
• RR

  richard

  Sep 20, 2025
  3.0
  The facility is substantially large; however, it is populated by individuals who exhibit behaviors characteristic of aspiring wannabe thugs, as well as females dressed in what I can only describe as beach attire. A significant amount of time appears to be spent on social interaction or engaging with mobile devices, which often leads to delays at the service machines. Additionally, the locker room was observed to be in a state of disarray, with water accumulated on both countertops and seating. Notably, an individual was providing a haircut to a companion within the locker room when I arrived.
• AP

  Alfonso Ponce

  Sep 14, 2025
  1.0
  Went to the Gym at 300, to relax, was miss treated by a supervisor Taylor, me and my wife came inn, as we always do to work out, had my grandson with me, he was gonna wait in the lobby, play with his cell phone. My wife scanned us with her black card. The supervisor wanted to see where i was in the balck card? She went around the desk, to my wife. I always come inn with out a problem, how embarrassing, we where be littled by this supervisor, infront of others already in the gym, just looked at us, she is very unprofessional. She checked us inn. She was very rude, disrespectful. She needs supervisor training, how to treat others. Of course this upset me. Ive never had a problem, from any planet fitness I go, I am a respectful man x military 25yrs. She asked me how old was my grandson? I really didn't want to tell her, because he was gonna wait in the lobby. I felt, she didn't want him in the lobby. Or us here? Hes 14. Hes a good kid, never been in any problems, or trouble. She left it alone, for a little while. My wife went to check up on our grandson, to see if he was ok, after been treated so bad. He was ok. Back to our work out. She went a second time to see, if he was all right, and comfortable. This time, supervisor Taylor was not there, When checked inn on him. The other employee let my gradson inn. With out a problem? The staff member looked her, said he could go inn with her. I thought that was odd, since the supervisor didnt? A little while later, She came up to us . Where me, my wife, grandson and friends. To speak with us, in a high tone of voice, very disrespectful and rude. I am 60, and wife is 61. She said, if we bring our grandson back there again. She will cancel our membership, if we need to complain, she would give us the number, and her email. Others herd her, how embarrassing to myself and my wife, and my gradson, we where treated, in such a manner. Is this how the staff of planet fitness, and how they treat others? An employee, is the first face you see in planet fitness. Who welcomes you, and makes you feel at home.( Not in this case.) She hurrassed, bullyed me and my wife twice. She made my wife sick from stomach, with so menny things she said to us.

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