Brand Certified
LensCrafters
4.8(646 reviews)
Certified by LensCrafters • Feb 22, 2026
Business Details
8401 Gateway Blvd W, El Paso, TX
79925-5667, United States
Certified by LensCrafters • Feb 22, 2026
(915) 772-6880
Certified by LensCrafters • Feb 22, 2026
https://local.lenscrafters.com/tx/el-paso/8401-gateway-blvd-w.html
Certified by LensCrafters • Feb 22, 2026
About
Certified by LensCrafters • Feb 22, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Feb 22, 2026
Hours
Certified by LensCrafters • Feb 22, 2026
Reviews
4.8
646 reviews
5 stars
602
4 stars9
3 stars2
2 stars2
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and attentive, with many specific mentions of individuals like Olympia, Randy, and Kim.
Professionalism
The staff demonstrated professionalism during eye exams and consultations, making customers feel comfortable and well-informed.
Repair Services
Many reviews highlighted the quick and free repair services offered, with customers expressing gratitude for the assistance they received.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding insurance issues and policies that left some customers dissatisfied.
- LHL Hern1 day ago1.0Mike the manager was so Rude and unpleasant! No tact nor customer service 😒!! Will have to go All way to Sunland mall to obtain my glasses....no need for this type of conduct...very disappointed 😞
- RMRicardo Morales3 days ago5.0Mike from lans crafters help me with my glasses. Thank You Mike
- MSMark Serrano4 days ago5.0Olympia provided excellent service. She shared multiple options to fit my budget. I feel we explored all possible options and she was super patient.
- EGEmmanuel Laura GonzalezFeb 5, 20262.0For the employees at the counter organizing the orders in the pick-up drawer was more important, (it required two employees), than taking care of a returning customer. All that was needed was less than five minutes to tighten a lose screw on the glasses purchased here.
- JJJavierJan 23, 20265.0During the eye vision exam, Elisa was very professional and informative, and the gentleman that was alonside her too. They took care of my wife's eye exam and make this a very nice experience. We decided to come because they accept aetna vision.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
Brand Certified Facts from LensCrafters
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