Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
350 reviews
5 stars
321
4 stars
6
3 stars3
2 stars4
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their helpfulness, professionalism, and attentiveness.
Staff Knowledge
Several reviews noted the staff's knowledge about products and services, with specific mentions of employees like Charlie, Katie, and Victoria being particularly helpful.
Repair Services
Customers appreciated the quick and free repair services offered, with multiple mentions of glasses being fixed on the spot without charge.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences with rude staff and issues with appointments or billing.
Product Selection
The store's selection of frames and lenses received positive feedback, with customers noting a variety of options available.
- MBMartin B.Nov 9, 20255.0Logan was very helpful throughout the whole experience. They went above and beyond to answer my questions and made sure I found exactly what I needed. Their positive attitude and genuine care for customers made the experience enjoyable and stress-free. It’s rare to find someone so dependable and attentive — thank you for your outstanding service! This was at the Sunland Park El Paso Location. The Shoppes at Solana.
- VSVictor SierraOct 30, 20255.0Good stuff
- JRJeremy RustonOct 8, 20255.0Incredibly helpful! Andrew the store associate fixed my sunglasses in a matter of minutes.
- LGLeilani GarciaSep 11, 20255.0Great customer service and people willing to helpful with your needs! Charlie was the sir helping me and he is very patient with helping what you need. Definitely will be coming back to them!
- VDViridiana Duran-burciagaSep 11, 20255.0I went today to adjust my glasses, they helped me right away, no charge , very friendly, definitely coming back very difficult to find these kind of costumer service congratulations to your employees
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters offer for eye care?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries designer brands such as Oakley, Ray-Ban, Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Ralph Lauren, and more.
Does LensCrafters accept vision insurance, and if so, which plans?
LensCrafters accepts most vision insurance plans, including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
What are the operating hours of LensCrafters at Sunland Park Mall?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 12:00 PM to 6:00 PM.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule an eye exam appointment online via the provided quick link URL or reservation URL for convenient booking.
What payment options are available at LensCrafters?
LensCrafters accepts various payment methods including American Express, Visa, MasterCard, Discover, cash, checks, Apple Pay, and Android Pay.
Is LensCrafters accessible for individuals with disabilities?
Yes, LensCrafters has a wheelchair accessible entrance to ensure convenience for all customers.
Which nearby places can I visit before or after my appointment at LensCrafters in Sunland Park Mall?
You can visit nearby places such as Screaming Eagles Martial Arts for martial arts training, Academy of Aerial Fitness for gym and yoga, or enjoy a shopping trip at Sun Comm Sunland Park Mall.
Are there any nearby salons near LensCrafters for a hair or beauty appointment?
Yes, MasterCuts, Shabi Beauty Healers Salon, and Regis Salon are nearby options for hair styling and beauty services.
Where can I find other eyewear options close to LensCrafters in the mall?
Nearby you can find Sunglass Hut for additional eyewear and sunglasses selections.