LensCrafters

4.8
356 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
750 Sunland Park Dr, El Paso, TX
79912-6709, United States

Hours

Reviews

4.8
356 reviews
5 stars
327
4 stars
6
3 stars
3
2 stars
4
1 star
16

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff is frequently described as friendly, helpful, and professional, providing excellent customer service and making the experience enjoyable.

Knowledgeable Staff

Many reviews highlight the staff's knowledge and ability to assist customers with their eyewear needs, including detailed explanations and personalized service.

Positive Experiences

Overall, customers report positive experiences, with many expressing satisfaction with their purchases and the service received.

Issues with Appointments

Some customers reported issues with appointment scheduling and service delays, indicating a need for improvement in this area.
  • BG
    Brandi García
    Dec 29, 2025
    5.0
    Charlie and Joel did an excellent work together and helped me find my lenses.
  • MR
    manny rodriguez
    Dec 23, 2025
    5.0
    Provided detail info on my glasses and compared my insurance versus the LenCrafters discount to get me the best price.
  • RB
    Rosie Barrientos
    Dec 2, 2025
    5.0
    The Asst. Manager at this location, Charlie, was very friendly, knowledgeable and helpful. He assisted me through the entire process of selecting my glass, fitting and payment. My experience was stress free. I would definitely recommend this location.
  • NC
    Norma Cabazos
    Nov 25, 2025
    5.0
    Prompt customer service as soon as I walked in the store. Everybody smiled and I felt welcome. Thanks
  • CM
    Cynthia Magallanes
    Nov 24, 2025
    5.0
    This was my first time using Lenscrafters and I have to say the staff was friendly, professional, and very helpful. I am super happy with my glasses and the customer service I received. I recommend this place 100%

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.