KEDPLASMA El Paso - Zaragoza Rd

4.4
460 reviews

About

Blood Bank
At KEDPLASMA El Paso - Zaragoza Rd, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA El Paso - Zaragoza Rd
1700 N. Zaragoza Road, El Paso, TX
79936, United States

Hours

Reviews

4.4
460 reviews
5 stars
381
4 stars
10
3 stars
8
2 stars
3
1 star
58

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Most customers praised the staff for being friendly, attentive, and professional, with specific mentions of employees like Oscar, Kayla, and Luis.

Cleanliness

The facility is consistently described as clean and well-maintained, contributing to a positive experience for donors.

Service Speed

While many reviews highlight fast and efficient service, some customers expressed frustration with long wait times during busy periods.

Customer Experience

Overall, customers reported a pleasant experience, though there were a few negative comments regarding specific staff attitudes and service policies.

Compensation Concerns

Some donors noted dissatisfaction with payout rates and changes in compensation compared to previous experiences.
  • MG
    Mariana González
    6 days ago
    5.0
    The staff are all very friendly and are always checking up on you. It’s a great environment with fast service
  • MT
    Mabel Trevino
    6 days ago
    5.0
    This place is the best when it comes to donating. It has great customer service and it’s super clean. The line also moves super fast and don’t need to wait for hours.
  • JM
    jackie morales
    Nov 17, 2025
    5.0
    This donation center is very clean, very organized, and the staff is super friendly. I highly recommend donating at this center.😊
  • RS
    Raul Sanchez
    Nov 11, 2025
    5.0
    The staff is extremely friendly n helpful, the process is relatively quick. The MA’s , Phlebo’s n RN’s are all professional n friendly. Oscar , my phlebo was super cool. They also offer the best donation compensation in EP, highly recommended
  • IE
    Iriz Edna
    Oct 27, 2025
    1.0
    Worst place to go they purposely fail you especially some younger small female with face acne. Seems to always fail people she hides her name by flipping her name tag around plus she has an attitude. They close minutes before actual closing time also. Workers seem to do whatever they want there and if you try to complain about a worker or challenge a result they dismiss you. Even when you go to another place the same day and pass the vitals ck, they claim there tools or machines are different and you get different results because how they measure. They’re all the same machines at every plasma place to check your blood. Just another lie and excuse to get away with purposely failing you..

Frequently Asked Questions About KEDPLASMA El Paso - Zaragoza Rd

What is KEDPLASMA El Paso - Zaragoza Rd?

KEDPLASMA El Paso - Zaragoza Rd is a plasma donation center that collects high-quality plasma for processing into life-saving therapies.

Where is KEDPLASMA El Paso - Zaragoza Rd located?

It is located at 1700 N. Zaragoza Road, Suite 160, El Paso, TX 79936, US.