KEDPLASMA El Paso - Alameda Ave

4.3
326 reviews

About

Blood Bank
At KEDPLASMA El Paso - Alameda Ave, we play a crucial role in saving lives through plasma donation. Our specialized center focuses on the collection and procurement of high-quality plasma, which is then processed into life-saving therapies. Join us in making a significant impact on patients in need. Come donate today and be a part of this life-changing journey! BPL Plasma is now part of KEDPLASMA, a Kedrion Biopharma company.

Location

KEDPLASMA El Paso - Alameda Ave
9411 Alameda Ave, El Paso, TX
79907, United States

Hours

Reviews

4.3
326 reviews
5 stars
260
4 stars
9
3 stars
3
2 stars
4
1 star
50

What are people saying?

AI-generated from recent customer reviews

Staff Professionalism

Customers consistently praised the staff for being friendly, professional, and attentive to their needs.

Cleanliness

The facility is frequently described as clean and well-maintained, contributing to a positive donation experience.

Service Speed

Many reviews highlight the quick and efficient service, making the donation process smooth and fast.

Communication Issues

Several customers expressed frustration with the lack of phone support, noting that calls often go unanswered.

Mixed Experiences

While many reviews are positive, there are a few negative experiences related to service quality and staff training.
  • MC
    Meeka Christensen
    Dec 25, 2025
    5.0
    I returned to this facility and they still ROCK. The first day I returned the lobby was quite full, so full I was considering not staying, however, the screeners were on the ball. They were screening donors (new and returning)with quickness. Desire, my screener, was / is very professional and she has a fantastic personality. Josie, the nurse who performed my physical was PHENOMENAL. I wish I had enough characters to express this. Greg is just the bees knees. Roberto, one of the phlebotomist is coming for Greg’s crown lol. He also has a wonderful disposition. Keep up the great work. You all deserve a raise.
  • JH
    Juan Hernandez
    Dec 17, 2025
    5.0
    Exelente trato y personal muy amable
  • CG
    Crystal Garcia
    Dec 16, 2025
    5.0
    Very friendly environment super clean and super FAST!
  • RR
    Rebecca Rodriguez
    Dec 14, 2025
    5.0
    Loved this plasma place all because of Carlos! He is great at what he does and welcoming.. he needs a raise for the hospitality that he gave me being nervous about the needle ! Will be making this my everyday plasma place thanks to him
  • FG
    Felix Garcia
    Dec 12, 2025
    1.0
    Lo peor

Frequently Asked Questions About KEDPLASMA El Paso - Alameda Ave

What is the primary purpose of KEDPLASMA El Paso - Alameda Ave?

KEDPLASMA El Paso - Alameda Ave collects high-quality plasma that is processed into life-saving therapies, helping patients in need.

Where is KEDPLASMA El Paso - Alameda Ave located?

It is located at 9411 Alameda Ave, Suite N, El Paso, TX 79907, USA.