Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.8
2,219 reviews
5 stars
2,043
4 stars
86
3 stars13
2 stars20
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Daisy, Jose, and Letty for their exceptional service.
Speed of Service
Many reviews highlighted the quick turnaround time for glasses, with several customers receiving their orders within 30 minutes to an hour.
Selection and Pricing
Customers appreciated the variety of frames available and noted competitive pricing, especially for those using Medicaid.
Waiting Times
Some customers expressed frustration with long waiting times, particularly during busy periods, indicating a need for improved efficiency in service.
Mixed Experiences
While many reviews were positive, there were isolated complaints about rude staff and poor service from specific employees, suggesting inconsistency in customer experiences.
- LGLuis Garcia2 days ago5.0Excellent customer service, the representative I was working with helped and explained to me all of the benefits that my insurance covered, they had my glasses ready in 45 minutes when I was told they would be ready in 1.5 hours, Jesse and his team are amazing I definitely will be back for all my prescription glasses 🤓
- FHFernando HernandezNov 14, 20255.0I just love how they have the glasses 👓 ready the same day also there staff are super friendly love that they just make you feel so welcome the thing I hate is just the wait but other then that they do such great work on customer service and having the glasses ready the same day top tier from me -Fernie
- JMJessica MontesNov 6, 20255.0Absolutely love coming here, I have been coming here for a couple of years and the service is great. Jose is an amazing worker and very friendly and helpful. He’s helped me for the past 2 years and I have never had any problems. Thanks Jose!
- CQCynthia QuintanaNov 6, 20255.0I have been coming here for a couple of years and never have had an issue. Jose is an exceptional employee who is friendly and very knowledgeable. We enjoy him helping us, he makes the whole experience fun. Come see Jose for all your glasses! Thanks Jose~ Cynthia Montes
- MMMr.cheese manNov 3, 20251.0Fire that bald headed dude who works there his name is Jose, not the nice man in the front desk but the bald headed ahh dude who actually helps out the people with their glasses in the desks and he wears glasses himself. Rude as hell and when i went to talk to him he was looking around and looked nervous he was probably doing sum suspicious. That bald headed man really had the nerve to go back and fourth with my mom over glasses we WASSS gonna buy them, but the dude didn’t wanna open the casket because they were on the expensive side and we were even told by the front desk lady “ look around and see the glasses “, that is straight up discrimination. EYEMART I LOVE YOU YOU NEVER DO US DIRTY BUT FIRE THAT BALD HEADED RUDE AHH MANNN !!!🗣️
Frequently Asked Questions About Eyemart Express
What are the hours of operation for Eyemart Express in El Paso, TX?
Eyemart Express is open Monday to Friday from 8:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays. Holiday hours vary; for example, it's closed on November 27, 2025 and December 25, 2025.
Where is Eyemart Express located in El Paso?
Eyemart Express is located at 10415 Gateway Blvd W, El Paso, TX 79925, USA.
What makes Eyemart Express unique compared to other optical retailers?
Eyemart Express has a lens lab in every store and makes 90% of glasses the same day. They offer more than 2,000 frames including designer brands, safety eyewear, and have daily 2-pair specials on single and progressive lenses.
Does Eyemart Express offer online shopping for eyewear?
Yes, you can shop for prescription and non-prescription eyewear online at their store, and have it delivered right to your door.
What types of eyewear are available at Eyemart Express?
Eyemart Express offers a wide selection including over 2,000 frames with designer brands, safety eyewear, sunglasses, and both single and progressive vision lenses.
Are there other eyewear and optician services near Eyemart Express?
Yes, nearby places include El Paso Eyeworks, another optometrist and eyewear provider near the location.
What dining options are available near Eyemart Express?
Nearby restaurants include Hayashi Hibachi, an Asian fusion and sushi restaurant, and Peter Piper Pizza, which offers pizza and fast food options, perfect for a meal before or after your visit.
Where can I find banking services close to Eyemart Express?
First Convenience Bank and a Bank of America ATM are located nearby, convenient if you need banking services when visiting Eyemart Express.
Can I get my car serviced near Eyemart Express?
Yes, Pepboys Auto Center and Pep Boys Auto Parts & Service are close by for automotive parts, repairs, and services while you visit Eyemart Express.
How can I contact Eyemart Express for inquiries or appointments?
You can call Eyemart Express at +1 915-592-6792 or visit their website at https://www.eyemartexpress.com/ for more information.