BEK Medical Inc

4.4
185 reviews
man helping women with walker

About

Medical Supply Store
BEK Medical Inc is a medical equipment supplier that has provided unsurpassed service to its customers for years. Our products are guaranteed to be of the highest quality and are affordably priced. Our staff is knowledgeable and committed to helping you. Shop with us today!

Location

BEK Medical Inc
1239 Lafayette Dr., El Paso, TX
79907, United States

Hours

Reviews

4.4
185 reviews
5 stars
151
4 stars
8
3 stars
1
2 stars
1
1 star
24

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and attentive, often going above and beyond to assist with their needs.

Product Quality

While most reviews highlighted the quality of products and services, there were some complaints regarding specific items and pricing.

Staff Knowledge

Customers frequently noted the staff's knowledge and expertise in helping them choose the right medical supplies and equipment.

Delivery and Installation

Several reviews mentioned efficient delivery and installation services, with technicians being professional and courteous.

Mixed Experiences

Some customers reported negative experiences related to customer service and delays, indicating inconsistency in service quality.
  • KH
    KIKA Erika Hernandez
    3 days ago
    5.0
    I been working with Lupita and she been nothing but amazing. She has been helping us navigate with insurance and all it’s paper work. I really appreciate all the help BEK staff provide
  • JM
    John Mott
    4 days ago
    5.0
    Today I had my old stairway lift removed and a new Harmar SL600 Stairlift installed in my home. The technicians; Fernando and Jesus worked with professionalism and skills to get the instillation completed in a timely manner. We are pleased with the results!…….John
  • MC
    Marcos Cuellar
    Dec 17, 2025
    5.0
    We had a really good experience in BEK medical at El Paso, the employee Jocelyn was very kind and helpful while assisting my grandmother in finding the right compression stockings. She took the time to make sure everything was right, and you can truly tell this company cares about its customers. I would definitely recommend them.
  • DC
    Don Colyer
    Dec 17, 2025
    5.0
    I can with certainty that BEK Medical staff and technicians are about the best you can find in El Paso. They all have always gone far above what I would expect in supporting all my needs. Two of their employees come to mind, first is Claudia, she is quick with a smile, very friendly, and very easy to talk to. I needed a different scooter, but was reluctant when looking at a smaller one, she answered all my questions and the ensured I understood the warranty and the service BEK would provide during the warranty period (she did a great job). Second is Fernando, he is the lead technician. This man is a true credit to BEK, he has been to my home several times and has worked on my installing and de-installing equipment on my vehicles several times as well. He and his team are always helpful, answer all my questions, no matter how small, and will always ensure everything works as it is supposed to. Both Fernando and Claudia are truly what is best about BEK. Go here for all your home and vehicle medical needs, you will not go wrong and will be glad you did.
  • MC
    Myrna Cano-Wolfbrandt
    Dec 12, 2025
    5.0
    We had a great experience with the staff at BEK. They answered all our questions, and were so thorough with their explanations. We needed wheelchairs for our elderly parents and they made sure we had everything we needed and didn't get what we didn't. They are so professional and attentive.

Frequently Asked Questions About BEK Medical Inc

What products does BEK Medical Inc offer?

BEK Medical Inc offers high-quality medical equipment, including incontinence supplies, mobility products, and therapeutic hosiery.

Where is BEK Medical Inc located?

BEK Medical Inc is located at 1239 Lafayette Dr., El Paso, TX 79907, United States.