Business Details
About
Medical Supply Store
BEK Medical Inc is a medical equipment supplier that has provided unsurpassed service to its customers for years. Our products are guaranteed to be of the highest quality and are affordably priced. Our staff is knowledgeable and committed to helping you. Shop with us today!
Location
Hours
Reviews
4.4
176 reviews
5 stars
142
4 stars
8
3 stars1
2 stars1
1 star
24
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Lupita, Angie, and Ismael for their exceptional service.
Product Quality
Feedback on product quality was mixed; while some customers appreciated the equipment and services, others reported issues with specific products, such as a wheelchair causing electric shocks.
Communication Issues
Several reviews highlighted problems with communication, particularly regarding order updates and follow-ups, leading to frustration among customers.
Timeliness
Customers expressed dissatisfaction with delays in service and product delivery, with some waiting weeks for equipment or installation.
Community Engagement
The business is recognized for its commitment to the community, with many customers noting the caring and compassionate approach of the staff.
- MNMinerva Najera3 days ago5.0El personal mucho muy amable Lupita una finísima persona disipa todas las dudas muy paciente y comprensiva
- GBGerardo BailonSep 8, 20251.0These company has by far the worst customer service in El Paso i cannot believe such a big facility and they only have one person running the department were they have to measure their patients for special equipment while the other girl that was just sitting in the back office doing nothing could of at least showed us the type of wheelchairs they had and provide I WILL ADVISE PEOPLE IN EL PASO TO SHOP AROUND AND LOOK FOR BETTER COMPANY'S OUT THERE AND TRY TO AVOID THESE PLACE WILL NOT RECOMMEND TO FAMILY FRIENDS AND COMMUNITY....
- OROrlando RamosJul 10, 20255.0Everyone was super helpful.
- AAAprilJun 10, 20255.0By far the best medical supply store in town!! They are on top of all orders and have great communication with clinics and patients in order to get all the paperwork needed. After having a miserable experience with RespMed and National Seating and mobility this place is real blessing ❤️🙏🏼 Ask for Lupita or Angie and you will be well taken care of 🫶🏼
- CCcarla cantuSep 24, 20211.0Very roud lady they have there verifying insurance.. not great coustumer service. We left upset..
Frequently Asked Questions About BEK Medical Inc
What products does BEK Medical Inc offer?
BEK Medical Inc offers high-quality medical equipment, including incontinence supplies, mobility products, and therapeutic hosiery.
Where is BEK Medical Inc located?
BEK Medical Inc is located at 1239 Lafayette Dr., El Paso, TX 79907, United States.
What are the business hours of BEK Medical Inc?
BEK Medical Inc is open Monday to Friday from 9:00 AM to 5:00 PM, and Saturdays from 10:00 AM to 3:00 PM. It is closed on Sundays.
How can I contact BEK Medical Inc by phone or email?
You can reach BEK Medical Inc by phone at +1 915-599-1129 or by email at bianca.williams@bekmed.com.
What payment options are accepted at BEK Medical Inc?
BEK Medical Inc accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there an online website or social media presence for BEK Medical Inc?
Yes, BEK Medical Inc has a website at https://www.bekmedical.com/ and is active on Facebook, Instagram (@bekmedical), and Twitter (@bekmed).
What nearby places can I visit when I come to BEK Medical Inc at 1239 Lafayette Dr.?
Nearby you can visit Villa Del Mar, a popular seafood and Mexican restaurant, or stop by BLU Beach Bar & Grill for a relaxing bar experience.
Are there any convenient automotive services near BEK Medical Inc?
Yes, Lopez Garage Inc. and Indianapolis Motors, a car dealer, are nearby and can assist you with automotive repairs or vehicle purchases.
Where can I find lodging options close to BEK Medical Inc?
InTown Suites and BLU Beach Bar & Grill offer hotel and motel accommodations conveniently located near BEK Medical Inc.
What dining options are near BEK Medical Inc for a meal before or after my visit?
You can enjoy meals at nearby restaurants such as Tacos Chinampa for Mexican food, Lin's Grand Buffet for Chinese cuisine, or Rudy's BBQ for barbecue dishes.