Tom Thumb Pharmacy

2.4
50 reviews

About

PharmacyDrug StoreVitamin & Supplements StoreTom Thumb
Visit your local Tom Thumb pharmacy located near you at 633 W Wheatland Rd, Duncanville, TX. You will find our knowledgeable and professional pharmacy staff ready to help transfer or fill your prescriptions and answer any of your pharmaceutical questions. Additionally, we have a variety of services from flu vaccinations, shingles shots, back-to-school vaccines and more! Schedule your shot today or walk-ins are welcome. Find Tom Thumb pharmacy near you for safe drug disposal or get your pet prescriptions filled while you shop. Tom Thumb accepts most forms of insurance. For more information, stop by or call (972) 780-1153 today!

Details

  • DeliveryAvailable
  • Requires appointmentAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Tom Thumb Pharmacy
633 W Wheatland Rd, Duncanville, TX
75116, United States

Hours

Reviews

2.4
50 reviews
5 stars
15
4 stars
1
3 stars
2
2 stars
2
1 star
30
  • LW
    Lakesha White
    Jan 3, 2026
    1.0
    **Fraud Alert** I had four prescriptions sent over to this location from CVS in Cleburne for my 2 yr old granddaughter I had to run errands in Dallas so I told her to have the prescriptions transferred to this location, so that I could pick them up on the way home. When I arrived to the pharmacy drive thru I gave ALEX the pharmacy tech her insurance information. He told me the prescriptions would be available in 30min to 1 hour. I returned a hour later only for him to tell me the insurance didn’t process and that he added a coupon for a discount for the medication. I ask him to get the pharmacist involved so the information could be confirmed properly. The pharmacist SEAN NYGUEN updated the insurance information correctly. I gave ALEX my debit card to process the payment and he in turn gave me a bag with medication. Shortly afterwards I received a call from the pharmacist SEAN NGUYEN the pharmacist stating that they forgot to mix the powder antibiotic because they were too busy trying to collect the payment. He also informed me that I could go to a store and buy distilled water and mix it myself. Corporate will be receiving a call from me concerning the inappropriate and nonprofessional behavior that took place at this location.
  • CM
    Candee Manzano
    Jan 2, 2026
    1.0
    I switched this pharmacy five or six months ago. I used Albertsons in Cedar Hill previously this location has the worst customer service. They answer the phone and they are rude. They sound like they don’t wanna be at work and every time I call I’m asked to be put on hold the other day I was on hold for like 10 minutes and I complained I think to the pharmacist she sounded like she really didn’t care. I called and placed a complaint with corporate with the number that they gave me I’ve seen no improvement I called in a refilled on Tuesday. Today is Friday and they still hadn’t filled the prescription when I called in and she told me that they will be ready in a few minutes and a doctor called in two prescriptions today and she told me I could come get two I said man why would I make two trips to pick up medication that all should be ready at one time and I’ve yet to receive any text messages telling me that my medication is ready I constantly have to call to get updates on medication. I’m gonna say this is the worst pharmacy I’ve dealt with in 10 years. It is absolutely horrible. customer service is awful. They’re very rude. Like I mean if you don’t like your job find another one and I mean I’m enrolled in the messages and it’s just like they don’t come anymore. I have to call. Could you call in a prescription in two days, I’m talking about my blood pressure medication in my diabetic medication and it’s just never ready when it’s supposed it does not take four and five days for a medication to be ready seriously pick up do your job.
  • MP
    Myrna Padilla
    Nov 15, 2025
    1.0
    Very BAD customer service, I have to call to remind them to fill up an auto refill prescription, there do not advice them if is ready, if you call there hung up calls, the Manager a Asian male is very rude as well all personal in the pharmacy am very unhappy with there services.
  • TS
    Toni Scott
    Sep 14, 2025
    1.0
    I changed my Insurance during open season, doing so meant I could no longer use my local Walgreen's. I opted to use this Tom Thumb. I am not use to this, its awful. I had a perscription sent in on Sept 9th, as of 5 mins ago it is still showing "in progress". 5 days!! No communication at all. This is not the first time I have had this to happen. Why, is it taking so long?? I need the meds like asap. I'm over it!!!
  • JS
    John Barton Sr
    Aug 22, 2025
    5.0
    Professional.. never had an issue with the pharmacy! Prompt and attentive

Frequently Asked Questions About Tom Thumb Pharmacy

Does Tom Thumb Pharmacy offer vaccinations, and which ones are available?

Yes! Tom Thumb Pharmacy provides a wide range of vaccinations for children, teens, and adults. Popular vaccines available include pneumonia, flu (influenza), COVID-19, shingles (Shingrix), and Tdap. Whether you need a routine immunization, a back-to-school shot, or a travel vaccine, Tom Thumb Pharmacy makes it easy with walk-in availability and online appointment scheduling. Visit Tom Thumb Pharmacy for convenient and reliable vaccination services near you.

Who should get the shingles shot?

Tom Thumb Pharmacy offers the Shingrix shingles vaccine for adults aged 50 and older, as well as for adults 19 and older with weakened immune systems. The CDC recommends two doses, spaced 2 to 6 months apart, to protect against shingles and its complications. You can get vaccinated at Tom Thumb Pharmacy even if you've had shingles before, received the Zostavax vaccine, or are unsure if you had chickenpox.