Kroger Pharmacy

Reviews

• JM

  James Morris

  Nov 8, 2025
  5.0
  Fast, fair and cordial
• BT

  Babs Troutman

  Feb 19, 2025
  1.0
  Same as many others. Script is never ready even if you show up 2-3 hours after given pu time. Don't answer phone and don't respond to drive up. Both the pharmacy and the store are poorly managed.
• AJ

  Alan Johnson

  Mar 16, 2022
  5.0
  I have done business with two Kroger Pharmacy’s in the Dallas area. Both showed great customer service and great safety and quality assurance.
• LC

  Leah Chambers

  Sep 6, 2020
  1.0
  I’m so disappointed in Kroger pharmacies! I have never felt so direspected. Honestly, I have never asked for a rush on a prescription but today we are leaving to go out of town and my husband needs his medication. I wait in the line for over 30 mins (My husband and I arrived early on a Sunday b/c they don’t open until 11am) and then I drop off my husbands rx. I’m notified to come back to pick this up later in afternoon!!! If u are the second person in line when they open why would you have to wait 6 hours for a prescription anyways??? I politely told them we are leaving to go out of town and need it sooner than “later this afternoon” . they tell me to take it to a different pharmacy!!! What kind of customer service is this. They tell me they just opened! If they just opened and I’m the second customer to drop off then why is the wait so long? After I asked this question the tech then refuses to take my prescription and the prescription almost blows out of the little basket at drive thru window!!! This awful pharmacy technicians name is Andrew Adams! He screamed at me! How can a pharmacy technician talk to a customer like this? I can’t just go to any pharmacy! I don’t have insurance and I have to use good rx for my husbands medicine. He can’t go without his medication. Andrew Adams has no compassion for my husband as a patient or a customer at Kroger. I work as a nurse in the medical field. I have never and will never treat a person this way. I usually don’t do reviews but if this man treated me this way right when they open, then I can’t imagine how he treats the elderly or someone after working long hours. I think he should be happy he has a job. There are so many people that are unemployed due to the pandemic. There are so many of us that are hurting right now and we are going through enough and this kind of disrespect is awful. This isn’t some random pharmacy that I chose. We always go to this pharmacy. I have never been treated this way! It’s just not right.
• MA

  Manuel Aguirre

  Aug 17, 2019
  1.0
  Cvs pharmacy sent me over to Kroger‘s pharmacy. Told me that a prescription was going to be cheaper at the Kroger‘s pharmacy. When I got to Kroger‘s pharmacy the sales clerk the person was very rude was not willing to help me. I will never again go to Kroger‘s pharmacy ever again.

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