Kroger Pharmacy

Reviews

• CA

  Consumer Account

  Mar 31, 2026
  1.0
  I wish I had read these reviews earlier because I would not have felt so alone. The absolute lack of integrity it takes for a pharmacy worker to have a God loves you pair of earrings on while being hateful to you about your own medicine is outstanding. Especially with the last name of Hope or Love. The female pharmacist is absolutely out of control. Picking up medicine monthly means that I know at least one thing is going to be missing or gone or not ordered. When you ask about this, she gets upset. Why are you mad all the time when people are simply ill? Why are you staying in a field that you obviously hate? When it is also affecting the people that you're supposed to service? They don't follow regular policies. For example, sometimes you call and switch your medicine to another pharmacy and sometimes they call. Either way, they're going to be offended that you asked what to do. I am a nurse and I would never treat every person I meet like they are a drug seeking liar. I believe that nursing is about education first of all, and second of all, empathy. The ladies that work here need to be spoken to about their ego, lack of professionalism and their incompetence. You don't get to be rude to single customer whenever I've been called twice because I've been given the wrong medicine. And no matter what, patients have a right to ask and get the full information on their prescriptions. If there is a mistake made, it is appropriate to acknowledge it so that the patient doesn't think you'll do it again. It is not appropriate to wait an extra day to fill the medicine that you messed up on, because you're embarrassed at your own mistake. Accountability and empathy is what's going to make this world different. I am honestly ashamed to be a fellow woman to these. It's like there's this group/mob mentality and I've seen it done to other customers and now that I've read the reviews, I understand why.
• AC

  Albert C

  Nov 14, 2022
  1.0
  If you want to transfer your prescription because they are out of stock, they will drag their feet and you will have delays. They also lose records and make mistakes on refills. Good luck.
• TT

  TurboFatbitch

  Sep 15, 2022
  1.0
  Selling bad meat and will not exchange, management does not care about customer ssfty or health!! do not shop here!!!
• SW

  Shelicia Wilson

  Apr 7, 2021
  1.0
  Tanika in the pharmacy is rude and her attitude is deplorable. I have complained on that woman so many times; its ridiculous. Im not sure how she is still there. She refuses to put a supervisor or the pharmacist on the line. It takes so much patiences trying to deal with that lady. Why is she so angry? Well i've had it enough so i've now went to the district manager and filed a formal complaint with kroger. Next it will be the bbb. No one should have to deal with this. I'm simply trying to get my medicine. Kroger will not be getting business any longer

Frequently Asked Questions About Kroger Pharmacy