Planet Fitness

4.1
725 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3200 W Camp Wisdom Rd, Dallas, TX
75237, United States

Hours

Reviews

4.1
725 reviews
5 stars
416
4 stars
138
3 stars
59
2 stars
29
1 star
83

What are people saying?

AI-generated from recent customer reviews

Staff Performance

While some staff members received praise for their friendliness and helpfulness, others were criticized for unprofessional behavior and lack of accountability.

Cleanliness

The gym received mixed reviews on cleanliness; some praised the clean facilities and bathrooms, while others reported dirty conditions and unpleasant odors.

Equipment Issues

Several customers noted that many machines were outdated or broken, leading to frustration among gym-goers.

Customer Service

There were complaints about poor customer service, particularly regarding membership cancellation processes and staff responsiveness.

Atmosphere

Many customers enjoyed the gym's atmosphere, highlighting the welcoming environment and positive energy.
  • JD
    jose diaz
    Nov 6, 2025
    5.0
    Great for training
  • GH
    Greg Henry
    Nov 4, 2025
    5.0
    Omg!! This is a complete GYM. It’s got all the equipment and in great shape. Don’t let the front area that looks run down keep you away. I will be here a lot!!
  • MM
    Mary mary.urista@yahoo.com
    Oct 23, 2025
    5.0
    I absolutely love the atmosphere here. I drive all the way from Cedar Hill @5am, Chris is always so welcoming and helpful, love coming to a place where you feel welcome. Chelsea is super kind, and her positive attitude makes my day, not to mention the new equipment the free weights are awesome.
  • MJ
    Mary Jackson
    Oct 22, 2025
    1.0
    I’m extremely disappointed with the lack of professionalism and accountability at this Planet Fitness location. My daughter left an item behind, and despite multiple attempts to contact staff and management, no one has returned my calls or shown any urgency in addressing the issue. What’s even more concerning is that one of the staff members openly admitted that if a member leaves something behind, other employees might take it home. That is absolutely unacceptable and raises serious concerns about honesty and integrity within the staff. Trying to get a manager to call back or take responsibility feels like pulling teeth. This is disgusting behavior for a business that’s supposed to promote a safe and trustworthy environment. I expected much better from Planet Fitness. Canceling our membership after 3/4 years.
  • ZM
    Zakiya Minkah
    Oct 15, 2025
    1.0
    I have been coming to this gym almost a year and never have i had to provide collateral for a damn neck support!!!! MY MEMBERSHIP IS THE COLLATERAL.. JUST CANCELLED MY MEMBERSHIP AND I WILL TELL EVERYONE TO NOT COME TO PLANET FITNESS ESPECIALLY THIS LOCATION!!! STILL TAKING THIS HIGHER BECAUSE IT’S BS WHEN I PAY MONTHLY!!! VERY INCONVENIENT THAT I HAD TO SWITCH GYMS BUT I WILL NOT BE CALLED A THIEF WHEN I PAY A MONTHLY FEE!!! RUINED MY ENTIRE DAMN DAY!!!

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness Dallas (Camp Wisdom), TX?

Planet Fitness Dallas (Camp Wisdom), TX is open 24 hours a day, 7 days a week. On holidays, hours may vary; for example, it opens at 7 AM on January 1st and closes at 12 PM on November 27th.

Where is Planet Fitness located in Dallas?

Planet Fitness is located at 3200 W Camp Wisdom Rd, Dallas, TX 75237, USA.