Planet Fitness

4.0
882 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
912 W 12th St, Dallas, TX
75208, United States

Hours

Reviews

4.0
882 reviews
5 stars
497
4 stars
160
3 stars
67
2 stars
39
1 star
119

What are people saying?

AI-generated from recent customer reviews

Equipment Condition

Many customers reported that the gym's equipment is often broken or poorly maintained, leading to frustration.

Cleanliness Issues

Numerous reviews highlighted persistent cleanliness problems, particularly in the bathrooms and locker rooms.

Staff Attitude

While some customers praised the staff for being friendly, others reported rudeness and unprofessional behavior, especially during night shifts.

Overcrowding

Customers noted that the gym can become overcrowded, particularly in the evenings, making it difficult to access machines.

Temperature Control

Several reviews mentioned that the gym is often too hot, with ineffective air conditioning, making workouts uncomfortable.
  • QL
    quin lemons
    Nov 10, 2025
    1.0
    Came in on September 10th to cancel membership and was told to come back on Nov 10th to cancel. Cancelled online today and still had to pay $58.00 to cancel when my year contract is up. Do not sign up for any contracts - pay every time you work out instead. This company is a money grab. I will be watching my account closely to ensure that I am not charged any more monthly fees from this place.
  • MW
    Montavius Wells
    Nov 5, 2025
    5.0
    Amazing environment. Staff are very helpful and have good energy. It’s very clean and judgement free. I would 100% recommend this safe location! If you’re in Dallas and is serious about your workout and looking for a prominent gym I’d recommend this location! 912 w 12th street ❤️‍🔥✨🫱🏾‍🫲🏽
  • TR
    Too Real
    Oct 22, 2025
    3.0
    After 6pm till closing time this planet fitness is more like a social club than it is a fittnes center 😂 things I've noticed . staff is cool people are chill I guess. But when there is a lot of people good luck finding a bench or a machine to do your sets and reps. Advice, hit the gym early to avoid over crowding.
  • AA
    Alexis Arias
    Oct 21, 2025
    1.0
    I’ve been coming to this Planet Fitness location for years because it’s close to my home, but the condition of the equipment has gotten terrible. Most machines are constantly broken or damaged, and it feels like nothing ever gets fixed. It’s really disappointing to see the gym in this state after being a loyal member for so long. Management needs to take better care of the equipment and make improvements — members deserve a clean and functional workout environment.
  • JL
    juan lo
    Oct 16, 2025
    5.0
    Oak Cliff 12st locations just got renovated and got new equipment. Loving it!!

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness at Dallas (12th Street), TX?

Planet Fitness in Dallas (12th Street), TX is open 24/7 every day, with specific holiday hours varying. For example, on November 27, it closes at 12 PM, and on December 24, it closes at 3 PM.

Where is Planet Fitness located in Dallas?

Planet Fitness is located at 912 W 12th St, Dallas, TX 75208, United States.